Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals at risk of homelessness by providing advice and guidance.
- Company: Join the Housing Options team at Thanet District Council.
- Benefits: Permanent position with a chance to make a real difference in the community.
- Other info: Opportunity for personal growth in a rewarding and impactful role.
- Why this job: Be a vital part of helping those in need and improving lives.
- Qualifications: Strong communication skills and ability to handle sensitive information.
The predicted salary is between 30000 - 40000 £ per year.
In a challenging field, an exciting opportunity has arisen to work within the Housing Options team at Thanet District Council. We are looking to recruit a full‑time position on a permanent basis. The role will be part of the triage system within Housing Options.
You will be managing incoming calls, referrals and applications of those who are at risk of homelessness or are homeless, providing initial housing advice, guidance and support to those households. You will be conducting assessments to establish homelessness and collating information needed to pass on to a case officer.
You will have first‑class written, oral and numerical skills. You will also be adept at establishing a strong network who will raise the profile of this work around the district. You will also be able to work with great confidentiality, handling sensitive and sometimes distressing information.
Due to the nature of the role, the successful candidate will be required to undertake an Enhanced DBS check as part of their pre‑employment checks.
Homeless Advisor employer: THANET DISTRICT COUNCIL
Contact Detail:
THANET DISTRICT COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. The more connections we have, the better our chances of landing that Homeless Advisor role.
✨Tip Number 2
Practice your communication skills! Since this role involves managing calls and providing advice, we should rehearse how we present ourselves. Role-play with friends or family to boost our confidence and refine our approach.
✨Tip Number 3
Showcase our empathy and understanding! When we get the chance to interview, let’s share our passion for helping those at risk of homelessness. Real-life examples can make us stand out as candidates who truly care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new opportunities and updates directly from the source. Let’s make it easy for them to find us!
We think you need these skills to ace Homeless Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Homeless Advisor. We want to see how you can bring value to our Housing Options team!
Showcase Your Communication Skills: Since this role involves managing calls and providing advice, it's crucial to demonstrate your written and oral communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Empathy: Working with vulnerable individuals requires a compassionate approach. Share examples in your application that showcase your ability to handle sensitive situations with care and confidentiality.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our team!
How to prepare for a job interview at THANET DISTRICT COUNCIL
✨Know Your Stuff
Make sure you understand the ins and outs of homelessness issues and the role of a Homeless Advisor. Brush up on local housing policies and the support services available in your area. This knowledge will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This is crucial for the role, as you'll be dealing with sensitive situations. Show that you can empathise and respond appropriately by summarising what the interviewer says and asking clarifying questions when needed.
✨Showcase Your Communication Skills
Since the job requires first-class written and oral skills, prepare to showcase these during the interview. Bring examples of your previous work or experiences where you've had to communicate complex information clearly. This could be through reports, presentations, or even just how you articulate your thoughts during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle real-life situations. Think about past experiences where you've dealt with challenging conversations or sensitive information. Prepare to discuss how you would approach these scenarios while maintaining confidentiality and providing support.