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For Companies At a Glance
- Tasks: Support clients with ESG data services and manage platform functionality.
- Company: Join a fast-growing, purpose-driven organisation focused on sustainable investment solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team making a real impact in the world of sustainability.
- Qualifications: 2-4 years in client service, fluent in English and Italian, knowledge of ESG is key.
- Other info: Ideal for those who thrive under pressure and love working collaboratively.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
Our client is a purpose-driven, fast-growing organisation offering ESG and sustainability data and solutions to Asset Managers, Wealth Managers, Investment Banks, and Asset Owners. As part of a global WealthTech group, they deliver ESG ratings, SDG impact analysis, regulatory solutions, and data products to support sustainable investment strategies.
Position Overview
We are looking for a proactive and detail-oriented Client Services Specialist (Italian Speaking) to join the ESG Data team. This role involves supporting the delivery of ESG data services to clients, managing platform and reporting functionality, and coordinating across departments to ensure excellent client experience. This position reports directly to the Head of the ESG Data team.
Key Responsibilities
- Liaise and work across multiple departments to provide 360° client support.
- Deliver ESG Platform training, presentations, and updates to internal and external stakeholders.
- Communicate service and product updates to clients in a clear and timely manner.
- Coordinate and respond to RFPs and client requests about ESG data solutions.
- Document new and existing internal processes.
Required Skills & Qualifications
- 2–4 years of experience in client service or operations roles.
- Experience in client services’ support is fundamental.
- Excellent verbal and written communication skills in English and Italian; Spanish is a plus.
- Strong knowledge of ESG and sustainability-related investments and data.
- Good working knowledge of Microsoft Excel and PowerPoint; familiarity with CRM tools is beneficial.
- Knowledge of Python and databases, and strong analytical/statistical skills are desirable.
- Highly organised, adaptable, and flexible with the ability to thrive under pressure.
- Ability to manage time effectively and deliver against tight deadlines.
ESG Client Services Specialist – Italian Speaking employer: Thamesis Consulting
Contact Detail:
Thamesis Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ESG Client Services Specialist – Italian Speaking
✨Tip Number 1
Familiarise yourself with the latest trends in ESG and sustainability. Being well-versed in current issues and developments will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the ESG sector, especially those who work in client services. Attend relevant webinars or industry events to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your experience in client service roles by highlighting specific examples where you successfully managed client relationships or resolved issues. This will showcase your ability to thrive in a client-focused environment.
✨Tip Number 4
Brush up on your presentation skills, as delivering training and updates is a key part of the role. Practising how to convey complex information clearly and engagingly will set you apart from other candidates.
We think you need these skills to ace ESG Client Services Specialist – Italian Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services and operations. Emphasise your communication skills in both English and Italian, as well as any knowledge of ESG and sustainability-related investments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ESG and sustainability. Mention specific experiences that demonstrate your ability to deliver excellent client support and your familiarity with the tools mentioned in the job description.
Showcase Relevant Skills: In your application, clearly outline your proficiency in Microsoft Excel and PowerPoint, and mention any experience with CRM tools. If you have knowledge of Python or databases, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail.
How to prepare for a job interview at Thamesis Consulting
✨Showcase Your ESG Knowledge
Make sure to brush up on your understanding of ESG and sustainability-related investments. Be prepared to discuss recent trends, regulations, and how they impact the industry. This will demonstrate your passion and expertise in the field.
✨Highlight Your Client Service Experience
Since this role is focused on client services, be ready to share specific examples from your past experiences where you successfully managed client relationships or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Technical Questions
Given the technical nature of the role, expect questions related to data analysis and tools like Excel and PowerPoint. Brush up on your skills and be ready to discuss how you've used these tools in previous roles, especially in relation to ESG data.
✨Practice Your Language Skills
As an Italian-speaking specialist, ensure you can communicate fluently in both English and Italian. Practice common interview questions in both languages to show your proficiency and confidence during the interview.
