At a Glance
- Tasks: Support project delivery and resolve customer issues in a dynamic environment.
- Company: Join a leading water utility company committed to sustainability and community.
- Benefits: Competitive salary, generous holiday, pension scheme, and health assessments.
- Other info: Enjoy a supportive team culture with opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full UK driving licence and a can-do attitude; plumbing knowledge is a plus.
The predicted salary is between 29000 - 37440 € per year.
We are currently looking for a full-time, permanent Project Support Technician within the South-East Thames Valley Region. In this site-based role, you will be ensuring the delivery of project work in support of the mains upgrade program within Thames Valley. You will undertake operational tasks, resolve customer issues, and carry out network valve activities with minimal disruption to water supplies. This front-line position ensures the continued success of our business – we simply can’t operate without your skills and commitment.
What you’ll be doing as the Project Support Technician:
- Investigating network issues to resolve pressure abnormalities, leakage queries, metering concerns, and supply interruptions.
- Liaising with all stakeholders to ensure efficient project delivery, whilst upholding Thames Water values and behaviours.
- Supporting teams on Pressure Management Maintenance when needed.
- Supporting the completion of checking key High Consequence Valves and High-Risk Valves to maintain business compliance.
- Promoting health and safety by modelling best practice and identifying improvements.
Base Location: Highworth – SN6 7NA, Bourne End – SL8 5NT
Hours: Monday- Friday, 38 Hours per week, plus opportunities for overtime.
Essential Criteria:
- Full UK driving licence, as this role involves travelling between multiple sites. You will be provided with a van and the relevant tools/equipment.
- Ability to work autonomously as well as within a highly organised team.
- Adaptability and a can-do attitude, as you will be required to work in all weather conditions and tackle a range of different challenges.
Beneficial Qualifications:
- Knowledge of the clean water network, and an understanding of domestic plumbing, water mains, & leakage detection.
- A water industry qualification, or current certifications that cover Water Hygiene, NRSWA unit 2, disinfection, sampling, flushing, valve operations, and/or CALM First Aid Training.
- An understanding of the Permit to Work system.
What’s in it for you?
- Competitive salary starting from £29,000 to £37,440 per annum, depending on skills and experience.
- 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays).
- Contributory pension – Defined Contribution - Maximum of 12% - 2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Project Support Technician in Yate employer: Thames Water
As a Project Support Technician with Thames Water, you will be part of a dedicated team that values your skills and commitment in ensuring the smooth delivery of essential water services. Located in the picturesque South-East Thames Valley Region, we offer a supportive work culture that prioritises health and safety, alongside competitive benefits such as a generous pension scheme, performance-related pay, and ample holiday entitlement that increases with service. Join us to not only advance your career through ongoing training and development opportunities but also to make a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Project Support Technician in Yate
✨Tip Number 1
Network, network, network! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have a lead on that perfect Project Support Technician role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission, especially around customer service and project delivery.
✨Tip Number 3
Showcase your adaptability! In this role, you’ll face various challenges, so be prepared to share examples of how you've tackled unexpected issues in the past. It’s all about that can-do attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Project Support Technician in Yate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Project Support Technician role. Highlight relevant experience, especially in operational tasks and customer issue resolution. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your adaptability and can-do attitude, and don’t forget to show your enthusiasm for working with us at Thames Water.
Showcase Relevant Qualifications:If you have any qualifications related to the water industry or plumbing, make sure to include them. We love seeing certifications that demonstrate your knowledge and commitment to health and safety practices.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you on board as a potential Project Support Technician!
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Make sure you brush up on your knowledge of the clean water network and any relevant plumbing or leakage detection skills. Being able to discuss these topics confidently will show that you're serious about the role and understand the technical aspects involved.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the past. Whether it's resolving customer issues or managing pressure abnormalities, having specific scenarios ready will demonstrate your ability to think on your feet and adapt to different situations.
✨Communicate Like a Pro
Since liaising with stakeholders is key in this role, practice clear and effective communication. Think about how you can convey complex information simply and ensure everyone is on the same page. This will highlight your teamwork skills and commitment to project delivery.
✨Emphasise Health and Safety
Familiarise yourself with health and safety best practices, especially in relation to water supply operations. Be ready to discuss how you would promote safety on-site and identify potential improvements, as this shows you take the responsibility seriously and align with the company's values.
