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- Tasks: Plan and schedule daily work for field teams, ensuring efficiency and productivity.
- Company: Join a dynamic team in Reading, Berkshire, focused on customer satisfaction.
- Benefits: Earn £25,000 to £28,000, enjoy 24 days holiday, and access health and wellbeing perks.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Be at the heart of operations, making a real impact every day.
- Qualifications: Experience in fast-paced environments, strong communication, and analytical skills required.
The predicted salary is between 25000 - 28000 £ per year.
This role is all about keeping things moving. As a Scheduler, you’ll play a key part in making sure work is planned efficiently, resources are used in the best way, and our field teams have everything they need to deliver for customers. It’s a fast-paced, varied role where no two days look the same, and you’ll be right at the centre of operations.
What you’ll be doing as a Scheduler:
- Planning and scheduling daily work for field teams across your assigned area.
- Making sure every technician has a full, productive day with the right jobs matched to their skills.
- Managing both reactive and planned work, keeping everything aligned with priorities and SLAs.
- Monitoring progress throughout the day and adjusting schedules where needed.
- Acting as the main point of contact for allocating and reallocating work.
- Communicating with field teams, managers and other stakeholders to keep everyone updated.
- Responding quickly to issues, escalating where needed to minimise customer impact.
- Ensuring all work is completed, correctly recorded, and follow-up actions are arranged.
- Keeping systems updated and maintaining accurate scheduling data.
- Supporting the team by helping reduce backlogs and improve ways of working.
Working hours: Monday to Friday with shifts between 7:00–15:00, 8:00–16:00 and 9:00–17:00.
What you should bring to the role:
- Experience working in a fast-paced, customer-focused environment.
- Strong communication skills, both written and verbal.
- Good analytical skills with the ability to work with data and spot issues.
- Confidence using systems such as Excel, and willingness to learn SAP and Click.
- Ability to manage multiple priorities and stay organised under pressure.
- A proactive approach with a strong sense of ownership and teamwork.
What’s in it for you?
- This role will be paid from £25,000 to £28,000 per annum, depending on skills and experience.
- 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Scheduler - Reading, Berkshire in Wokingham employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler - Reading, Berkshire in Wokingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your experience in fast-paced environments and your ability to manage multiple priorities – that’s what they’re looking for!
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application window to open. Reach out to the hiring manager or team directly through our website. A little initiative can go a long way in making you stand out.
✨Tip Number 4
Stay organised! Keep track of your applications, follow-ups, and any networking contacts. Use tools like spreadsheets or apps to manage your job search effectively. This will help you stay on top of things and ensure you don’t miss any opportunities.
We think you need these skills to ace Scheduler - Reading, Berkshire in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scheduler role. Highlight your experience in fast-paced environments and any relevant skills, like scheduling or communication. We want to see how you can keep things moving!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed schedules or communicated effectively in previous jobs. Let us know what makes you tick!
Show Off Your Analytical Skills: Since this role involves working with data, don’t forget to mention your analytical skills. If you've used Excel or similar systems before, give us the details! We love candidates who can spot issues and suggest improvements.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Thames Water
✨Know Your Scheduling Stuff
Make sure you brush up on your scheduling skills and understand the tools mentioned in the job description, like Excel and SAP. Familiarise yourself with how to manage multiple priorities and keep things organised, as this will show you're ready for the fast-paced environment.
✨Communicate Like a Pro
Since strong communication is key for this role, practice articulating your thoughts clearly. Think about examples from your past experiences where you effectively communicated with teams or resolved issues quickly. This will demonstrate your ability to keep everyone updated and aligned.
✨Show Off Your Analytical Skills
Prepare to discuss how you've used data to spot issues or improve processes in previous roles. Bring specific examples that highlight your analytical skills and how they can benefit the scheduling process. This will help you stand out as someone who can manage both reactive and planned work efficiently.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scheduling scenarios. Think about how you would handle conflicts, prioritise tasks, or adjust schedules on the fly. Practising these scenarios will help you feel more confident and show that you can think on your feet.