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- Tasks: Lead exciting projects to transform customer experience and reduce water consumption.
- Company: Join Thames Water, a leader in the water industry with a dynamic culture.
- Benefits: Competitive salary, generous holiday, performance pay, and a strong pension scheme.
- Other info: Hybrid working model with opportunities for career growth and personal development.
- Why this job: Make a real impact while developing your project management skills in a fast-paced environment.
- Qualifications: Experience in project management and excellent stakeholder communication skills required.
The predicted salary is between 55000 - 60000 £ per year.
Thames Water are seeking a talented and highly motivated Project Manager to join our dynamic Customer Experience Transformation Function leading on Business projects for an 18-month fixed term contract/Secondment. Our Project Managers lead Business projects that require a technical solution in partnership with a Technical Project Manager. From replacing systems to delivering strategic projects to reduce water consumption, if you have experience in this space then we’d love to hear from you.
In this key role, you will collaborate closely with senior leadership and cross-functional teams, applying your skills to tackle complex problems. You will ensure project milestones are successfully achieved in a fast paced and evolving environment. If you’re ready to get stuck in and have exceptional skills in managing stakeholders, governing projects and a passion for delivering successful outcomes in a high-energy setting. Our projects are ready to go, are you?
What you will be doing as a Project Manager:
- Take accountability for the project, cost, and quality, leading the project team to meet its objectives.
- Lead internal teams and, in some cases, third-party collaborators, employing a combination of line management and matrix management approaches to ensure the successful delivery of project outcomes.
- Ensure all project activities align to project governance, establishing regular project review meetings covering cost, schedule, resources, RAID, and RAG statuses.
- Create and maintain project cost models covering actual, accrual, and forecast – challenging costs to drive value.
- Identify and engage with key stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.
- Develop and implement a communications plan to keep all stakeholders informed and engaged.
- Ensure all project activities comply with regulatory requirements and quality standards.
What you should bring to the role:
- Outstanding role-specific experience in a relevant operational or project management capacity, preferably in a similar industry.
- Proven ability to lead and develop people in a culture of accountability and achievement.
- Strong attention to detail and ability to deliver at pace.
- Excellent stakeholder management and communication skills.
- Creative thinking and problem-solving abilities.
- Familiarity with business services (customer service, billing, metering) across either water, energy, financial services and telecoms industry is an advantage.
What’s in it for you?
- A Competitive salary of £55,000 and up to £60,000 depending on skills and experience.
- 26 days holiday per year, increasing to 30 days with the length of service (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Project Manager - Reading, Berkshire in Wokingham employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager - Reading, Berkshire in Wokingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching Thames Water and their projects. Understand their values and recent initiatives, especially in customer experience transformation. This will help you tailor your responses and show you're genuinely interested in the role.
✨Tip Number 3
Practice your STAR technique for answering competency questions. Structure your answers around Situation, Task, Action, and Result to clearly demonstrate your project management skills and how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Project Manager - Reading, Berkshire in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your relevant experience in project management, especially in customer service or similar industries. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any specific projects you've led that relate to our needs.
Showcase Your Stakeholder Management Skills: Since stakeholder management is key for this role, be sure to include examples of how you've successfully engaged with stakeholders in past projects. We love seeing how you’ve navigated complex relationships to achieve project goals!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thames Water
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the outcomes. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Master Stakeholder Management
Given the importance of stakeholder engagement in this role, prepare examples of how you've successfully managed stakeholders in previous projects. Highlight your communication strategies and how you ensured their needs were met throughout the project lifecycle.
✨Demonstrate Your Problem-Solving Skills
Think of a few complex problems you've tackled in your previous roles. Be ready to explain your thought process and the steps you took to resolve these issues. This will showcase your creative thinking and ability to deliver results in a fast-paced environment.
✨Align with Company Values
Research Thames Water’s values and mission. During the interview, relate your personal values and work ethic to theirs. This alignment can help demonstrate that you’re not just a fit for the role, but also for the company culture.