At a Glance
- Tasks: Join our team to tackle wastewater challenges and protect the environment.
- Company: Thames Water, the UK's largest water and wastewater company.
- Benefits: Competitive salary, company van, generous leave, and health perks.
- Other info: Dynamic role with opportunities for growth and teamwork.
- Why this job: Make a real impact on communities while developing your skills.
- Qualifications: Field operations experience and a full UK driving licence required.
The predicted salary is between 29000 - 36000 £ per year.
We are looking for a Wastewater Network Engineer to join our Home Counties networks team. This role will be field-based, and you will be expected to work and travel within the Home Counties area.
Base Location: Hockford (STW) - GU24 0DE.
Working Pattern or hours: 38 Hours Monday-Friday, plus the inclusion on a standby rota for which you will receive additional payment. Due to the nature of the role, a full UK driving licence is essential. You will primarily be based in the South; however, as part of the shift pattern, your standby responsibilities will be coverage for the North.
Your role will be supporting our customers and protecting the environment. You will be overseeing our contractors and ensuring they are working safely and efficiently. Working alongside them to resolve defects on our sewer network.
What you'll be doing as a Wastewater Network Engineer:
- The day-to-day operation of the waste network includes the resolution of sewer collapses, blockages, flooding of customers' homes, and pollution to watercourses.
- Taking personal ownership of customer issues, i.e. responding to queries, complaints, and resolving issues.
- Ensuring compliance with all relevant regulations and standards during repairs.
- Acting as a local network expert, providing information for risk assessments and sharing information regarding network risks and other health and safety issues.
- Attending meetings with customers, councils, and the Environment Agency to discuss how our business can best support them.
- Providing critical on-site information to support the wider Operations team.
- Supervising contractors to ensure that they are working safely and adhering to company policies & procedures.
- Documenting and capturing accurate data using IT field systems.
What you should bring to the role:
- Experience in a field-based operations role within a similar organisation would be desirable, along with experience in collating data and report writing.
- Be a self-motivated individual who can immerse themselves in the team around them.
- You need to be very disciplined, have the desire to learn from those around you and have a can-do attitude.
- This role can be demanding at times, but very rewarding too.
- Take ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
- Have excellent communication and interpersonal skills to interact with the team.
- Teamwork: We are one team, and our end goals are the same.
- Proactive: take the lead on recommendations and improvements around the site and communicate effectively.
- Must be prepared to be trained in safety procedures.
- Knowledge and awareness of health and safety standards.
What's in it for you?
- Salary from £29,000 per annum, depending on skills and experience, plus a company van.
- Annual Leave - 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Generous Pension Scheme through AON.
- Performance-related pay plan directly linked to company performance measures and targets.
- Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances.
We are the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way.
We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Network Engineer - Woking, Surrey in West Horsley employer: Thames Water
Thames Water is an exceptional employer, offering a unique and rewarding work environment where you can make a tangible difference in the lives of millions while protecting our precious water resources. With competitive salaries starting from £29,000, generous annual leave, and a comprehensive benefits package including enhanced parental leave and a robust pension scheme, we prioritise the well-being and growth of our employees. Our inclusive culture fosters teamwork and personal development, ensuring that every member of the Thames Water family feels valued and supported in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer - Woking, Surrey in West Horsley
✨Tip Number 1
Get to know the company! Research Thames Water and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about your past experiences and how they relate to the responsibilities of a Wastewater Network Engineer. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Thames Water family. Good luck!
We think you need these skills to ace Network Engineer - Woking, Surrey in West Horsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Network Engineer role. Highlight your relevant experience in field-based operations and any specific skills that match what we're looking for. This shows us you're genuinely interested and have put in the effort!
Show Off Your Communication Skills:Since you'll be interacting with customers and contractors, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you can effectively engage with others.
Be Yourself:We want to get to know the real you! Don’t hesitate to share your personality and passion for the role in your application. A can-do attitude and a bit of enthusiasm can really make you stand out from the crowd.
Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Make sure you brush up on your knowledge of wastewater systems and network engineering. Familiarise yourself with common issues like sewer collapses and blockages, as well as the regulations that govern the industry. This will show that you're not just interested in the role but also understand its challenges.
✨Show Off Your Communication Skills
Since you'll be interacting with customers, councils, and contractors, it's crucial to demonstrate your excellent communication skills during the interview. Practice explaining complex technical issues in simple terms, and be ready to discuss how you've successfully resolved customer complaints in the past.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a flooding emergency or a contractor not following safety procedures. Think through your responses ahead of time, focusing on your problem-solving skills and ability to take ownership of issues.
✨Highlight Your Team Spirit
This role is all about teamwork, so be prepared to talk about your experiences working collaboratively. Share examples of how you've contributed to a team environment, taken the lead on projects, or supported colleagues in achieving common goals. Show that you're someone who thrives in a team setting.
