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- Tasks: Maintain and enhance SCADA systems for critical water services, ensuring 24/7 reliability.
- Company: Join the UK's largest water company in a transformative digital role.
- Benefits: Competitive salary, car allowance, generous leave, and wellness benefits.
- Why this job: Be part of a vital team that keeps water services running smoothly and securely.
- Qualifications: Experience with SCADA systems and strong problem-solving skills required.
- Other info: Hybrid working model with excellent career growth opportunities.
The predicted salary is between 46000 - 64000 ÂŁ per year.
We are looking for a self‑motivated, passionate, and proactive engineer to join our Operational Technology (OT) team. In this role you will be responsible for the daily maintenance and fault‑finding of Site SCADA systems (including AVEVA System Platform / Wonderware, Iconics, and RSView) for critical water treatment works, reservoirs and booster stations across the region. This is an exciting opportunity to play a key role in the digital transformation of the UK’s largest water company, supporting reliable, resilient and secure SCADA operations that keep water services running 24/7.
What you’ll do as a Site SCADA Systems Engineer (Water)
- SCADA System Support
- Maintain high availability of site‑based SCADA platforms (targeting 99.2% uptime or higher).
- Deliver essential planned maintenance, including health checks, patches and hotfixes.
- Implement and test disaster recovery plans and complete annual “data of last resort” backups.
- Deliver Site SCADA system updates and upgrades, ensuring programmable OT/ICA assets are maintained and current.
- Respond to SCADA‑related service requests (TAPS) within 15 working days.
- Implement and maintain security improvements to enhance site OT system resilience.
- Emergency & Out‑of‑Hours Coverage
- Participate in the in‑hours and out‑of‑hours support roster for SCADA fault response.
- Provide emergency technical support and fault rectification to operations teams.
- Proactively use the OT fault database to optimise service delivery and reduce repeat incidents.
- Escalate recurring faults for investigation, root‑cause analysis and mitigation planning.
- Project & Change Support
- Champion the OT Change Management and Risk Assessment process to ensure minimal operational impact.
- Provide technical input during the design and delivery stages of Capital Delivery projects.
- Ensure all OT system changes are controlled, documented and authorised.
- Supply SCADA asset, alarm and event data reports to support operations and compliance.
- Identify and manage key local OT stakeholders to maintain alignment and effective delivery.
- Technical Collaboration & Mentoring
- Act as a subject‑matter expert for Site SCADA systems and operational technology architecture in your area.
- Provide mentoring, technical support and guidance to ICA Technicians and local operational teams.
- Foster collaboration within the wider OT Service & Technical team to deliver consistent, high‑quality support.
Base location – Hybrid – Thames Valley‑based offices and operational water sites
Working pattern – 36 hours Monday to Friday, with participation in an on‑call rota
What you should bring to the role
Essential Experience
- Experience in the maintenance and/or delivery of SCADA or ICA systems.
- Excellent interpersonal skills with the ability to build strong working relationships with operations teams.
- Strong customer service orientation with effective communication across technical and non‑technical audiences.
- Proven problem‑solving skills, balancing technical, operational and customer‑focused decision‑making.
Essential Technical Skills & Qualifications
- Recognised technical qualification in OT, ICA or SCADA systems.
- Hands‑on expertise in site‑based SCADA and PLC systems, with up‑to‑date knowledge of industry best practices.
- Proficiency in AVEVA System Platform / Wonderware and legacy SCADA systems such as Iconics and RSView.
- Strong IT proficiency, including Microsoft Office and Excel for data analysis and reporting.
- Knowledge of extended SCADA programming, MS applications and IP‑based communications (LAN/WLAN).
Desirable Experience
- Experience managing competing priorities and delivering both reactive and project‑based work.
- Knowledge or prior experience in the water industry, utilities or a similar regulated sector.
- Experience negotiating with Operations to secure funding for OT hardware (e.g. servers, switches, UPS systems).
Desirable Technical Skills & Qualifications
- Technical problem‑solving and fault resolution expertise.
- Understanding of basic LAN network design and troubleshooting principles.
- Awareness of network redundancy and resilience concepts such as VLANs, subnets and redundancy protocols.
What’s in it for you?
- Competitive salary: Up to ÂŁ64,000 per annum, depending on experience.
- Car Allowance: ÂŁ4,500.
- Annual Leave: 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
- Performance‑related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to a wide range of benefits to support health, wellbeing and finances, including annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date; we encourage you to apply as soon as possible to avoid disappointment.
Site SCADA Systems Engineer (Water) in Walthamstow employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site SCADA Systems Engineer (Water) in Walthamstow
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with SCADA systems, don’t just talk about it—demonstrate it. Consider creating a portfolio or sharing relevant projects that highlight your expertise in AVEVA System Platform or similar technologies.
✨Tip Number 3
Be proactive! Don’t wait for job postings to come to you. Check our website regularly and apply directly through it. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for interviews like a champ! Research common questions related to SCADA systems and think about how your experience aligns with the role. Practice your answers and be ready to discuss how you can contribute to keeping water services running smoothly.
We think you need these skills to ace Site SCADA Systems Engineer (Water) in Walthamstow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site SCADA Systems Engineer role. Highlight your experience with SCADA systems, especially AVEVA and Iconics, and showcase any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for operational technology and how you can contribute to our team. Mention specific experiences that demonstrate your problem-solving skills and customer service orientation.
Show Off Your Technical Skills: Don’t forget to highlight your technical qualifications and hands-on expertise in SCADA and PLC systems. We’re keen to see your knowledge of industry best practices, so make sure to include any relevant certifications or training you've completed.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Thames Water
✨Know Your SCADA Systems
Make sure you brush up on your knowledge of SCADA systems, especially AVEVA System Platform, Wonderware, Iconics, and RSView. Be ready to discuss your hands-on experience with these technologies and how you've maintained or delivered them in previous roles.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Highlight your problem-solving approach, especially in high-pressure situations, as this role requires quick thinking and effective decision-making.
✨Emphasise Communication Abilities
Since you'll be working closely with operations teams, it's crucial to demonstrate your interpersonal skills. Think of instances where you've successfully communicated complex technical information to non-technical audiences and how that improved collaboration.
✨Understand the Water Industry Context
Familiarise yourself with the water industry and its unique challenges. Being able to discuss how your skills can contribute to the digital transformation of water services will show your passion for the role and the sector.
