At a Glance
- Tasks: Collect water samples and ensure quality for 15 million people.
- Company: Join Thames Water, the UK's largest water company.
- Benefits: Earn £14.80 per hour with flexible working hours.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real difference in your community by ensuring safe drinking water.
- Qualifications: Clean UK driving licence and excellent customer service skills required.
The predicted salary is between 30 - 30 £ per hour.
Join the UK’s largest water company and help keep water flowing for 15 million people. With 2.6 billion litres delivered daily and over 500,000 water quality tests each year, your work will directly protect the safety of our drinking water and the communities we serve.
What you’ll be doing as a Water Quality Technician:
- Collecting samples from treatment works, reservoirs and customer homes.
- Overseeing the management of your sampling records and maintenance of sampling equipment, ensuring they’re kept to industry standards.
- Liaising with the technical scheduling team, CSWQ group, and regulatory and performance team to plan your workload and deliver the monitoring programme.
- Assisting with investigating supply issues or customer complaints if they arise.
Base Location: Crossness, Abbey Wood, South East London SE2 9AQ
What you should bring to the role:
- A full UK, clean driving license with a willingness to plan your routes, drive long distances, and comfortable driving a large commercial van in busy environments and remote rural locations.
- Excellent customer service skills for visiting customers' homes and cold calling properties.
- Excellent attention to detail for recording samples on a daily basis.
- Strong organizational skills and can work independently.
- An existing knowledge of the water industry, if not a willingness to learn the water industry and its processes.
- Good computer literacy.
What’s in it for you?
- Hourly Pay rate: £14.80
- Location: Crossness - Abbey Wood
- Length of assignment: 26 weeks
- Working hours: 38 hours per week Monday - Friday
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. Our overarching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Water Quality Technician - Abbey Wood, Greater London in Upton employer: Thames Water
Thames Water is an exceptional employer, dedicated to delivering essential services while fostering a diverse and inclusive work environment. As a Water Quality Technician in Abbey Wood, you'll enjoy competitive pay, comprehensive training, and the opportunity to make a tangible impact on community health and safety. With a strong emphasis on employee growth and collaboration, you'll be part of a team that values your unique contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Water Quality Technician - Abbey Wood, Greater London in Upton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thames Water. Understand their mission and values, and think about how your skills as a Water Quality Technician can contribute to keeping water flowing for millions. This will show you're genuinely interested and ready to make a difference.
✨Tip Number 2
Practice your customer service skills! Since you'll be visiting customers' homes, it's crucial to demonstrate excellent communication and interpersonal skills. Role-play with a friend or family member to get comfortable with potential scenarios you might face while on the job.
✨Tip Number 3
Show off your organisational skills! Be prepared to discuss how you manage your time and keep track of sampling records. Think of examples from your past experiences where you've successfully juggled multiple tasks or maintained high standards in your work.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Thames Water careers page. This way, you’ll ensure your application gets the attention it deserves, and you’ll be one step closer to joining Team Thames!
We think you need these skills to ace Water Quality Technician - Abbey Wood, Greater London in Upton
Some tips for your application 🫡
Show Your Passion for Water Quality:When writing your application, let us know why you're excited about working in the water industry. Share any relevant experiences or interests that highlight your commitment to keeping our water safe and clean.
Be Detail-Oriented:As a Water Quality Technician, attention to detail is key. Make sure your application is free from typos and clearly outlines your skills and experiences. This will show us that you can handle the meticulous nature of the job.
Highlight Your Customer Service Skills:Since you'll be visiting customers' homes, it's important to demonstrate your excellent customer service skills. Include examples of how you've successfully interacted with customers in the past, as this will resonate well with us.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right place quickly and helps us keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at Thames Water
✨Know Your Water
Familiarise yourself with the basics of water quality and the processes involved in testing. Brush up on any relevant regulations and standards that Thames Water adheres to, as this will show your commitment to the role and your understanding of the industry.
✨Show Off Your Customer Service Skills
Since you'll be visiting customers' homes, it's crucial to demonstrate your excellent customer service skills. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations, to showcase your ability to communicate effectively and professionally.
✨Organisational Skills Matter
Highlight your organisational skills during the interview. Be ready to discuss how you manage your time and workload, especially when it comes to planning routes and maintaining sampling records. Consider bringing a sample schedule or plan to illustrate your approach.
✨Be Ready for Practical Questions
Expect practical questions related to the role, such as how you would handle specific sampling scenarios or customer complaints. Think through potential challenges you might face in the field and prepare thoughtful responses that demonstrate your problem-solving abilities.
