At a Glance
- Tasks: Manage trade effluent applications and provide top-notch customer service.
- Company: Join the UK's largest water and wastewater company, Thames Water.
- Benefits: Competitive salary, generous annual leave, and a robust pension scheme.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Make a real difference in protecting our water resources and supporting communities.
- Qualifications: Team player with strong communication skills and customer service experience.
The predicted salary is between 24000 - 28800 £ per year.
You’ll handle Trade Effluent applications, raise charges and consent fees, and be the friendly, confident voice supporting customers through calls, letters and enquiries.
What you’ll be doing as a Trade Effluent Technical Advisor
Completing and managing temporary case assessments.
Preparation of legal documentation and monthly internal reports.
Advising customers and retailers with queries.
Building relationships with retailers and customers to ensure excellent customer service.
Supporting the trade effluent team members with documentation and PPE requirements.
Interacting with other departments including Wholesale Market Services, Asset Planning and Operational Process Scientists.
Base location: Crossness Sewage Treatment Works, SE2 9AQ
Working hours: 36 hours per week, Monday to Friday, 9 am–5 pm. Part‑time arrangements can also be considered.
What you should bring to the role
Ability to work within a team environment is essential.
Ability to work to timescales and targets.
IT literate and fully adept in using MS Office programs.
A high level of attention to detail, a logical and analytical mind.
Ability to evaluate, interpret and effectively communicate written data and information from diverse sources.
Experience in customer‑facing roles and providing excellent customer service.
Excellent communication, relationship building and negotiating skills for liaising with external parties and across different levels of stakeholders.
Additional skills and experiences would be beneficial
Water Industry Experience.
Knowledge of Thames Water systems (e.g. TERMIS, Salesforce, SAP supply chain) is desirable.
Financial experience in revenue generation.
Regulatory experience.
Valid UK driver’s licence and access to a car for travel to work, as the site is in a remote location.
What’s in it for you?
Competitive annual salary between £28,000 and £32,000 per annum.
Annual leave – 24 days holiday per year, increasing to 28 with the length of service (plus
Trade Effluent Technical Advisor in London employer: Thames Water
Thames Water is an exceptional employer, offering a fulfilling role as a Trade Effluent Technical Advisor at the Crossness Sewage Treatment Works. With a strong focus on employee well-being, competitive salaries, and generous benefits, including a robust pension scheme and health support, we foster a collaborative work culture that values diversity and personal growth. Join us to make a meaningful impact on millions of lives while enjoying a supportive environment that encourages career development and flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Effluent Technical Advisor in London
✨Get Involved in Local Environmental Initiatives
Dive into your local environmental scenes, like community clean-up projects or eco-focused events. Not only will you meet like-minded people, but it's a surefire way to showcase your passion and skills in environmental engineering tech.
✨Join Industry-Specific Organisations
Check out organisations like the Institution of Environmental Engineers for networking opportunities and resources. They often host events and seminars that can help us connect with key players in the industry, including potential employers like Thames Water.
✨Show Off Your Projects and Passion
Create a portfolio that highlights any relevant projects, whether it's coursework, internships, or personal initiatives. Share this online, perhaps even on platforms like GitHub or your own website, to grab the attention of hiring managers looking for talent like us.
✨Utilise Environmental Job Boards
Take advantage of niche job boards dedicated to environmental careers. Sites like Green Jobs, Environmental Career and EcoJobs often feature openings from companies like Thames Water and can help us land that full-time gig.
We think you need these skills to ace Trade Effluent Technical Advisor in London
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a role in environmental engineering tech, make sure to highlight your technical skills like CAD software proficiency, data analysis, or modelling techniques. These are essential for the job and should stand out in your CV and cover letter, showing how you can contribute to projects at Thames Water.
Demonstrate Your Passion for Sustainability:In this field, showcasing your passion for sustainability and environmental protection can set you apart. Include any relevant projects, volunteer experience, or courses that underline your commitment to these causes. Thames Water will appreciate candidates who genuinely care about making a difference.
Tailor Your Application to the Role:Don't just send a generic CV and cover letter. Make sure to tailor your application to the specific role of Trade Effluent Technical Advisor at Thames Water. Highlight experiences that align directly with the job description and give concrete examples of your work to demonstrate that you’re the right fit for a full-time position.
Include Relevant Certifications:If you have certifications related to environmental engineering or technology, like LEED Accreditation or any relevant software certifications, make sure to mention them. These qualifications can boost your application and show that you’re serious about your professional development in this competitive field.
How to prepare for a job interview at Thames Water
✨Brush Up on Environmental Regulations
Make sure you’re well-versed in the latest environmental regulations and standards. In an environmental engineering tech role at Thames Water, you might be asked specific questions about compliance measures, so understanding these will definitely give you an edge.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with relevant tools and software, such as AutoCAD or GIS. You might be given a practical problem to solve during the interview, so it’s a great idea to brush up on these skills and perhaps even bring a portfolio of your projects to showcase your technical prowess.
✨Highlight Your Passion for Sustainability
In a full-time role, employers are looking for commitment and enthusiasm. Share your experiences, studies, or projects that reflect your passion for environmental sustainability. This will show Thames Water that you're not just qualified but genuinely invested in the field.
✨Prepare for Behavioural Questions
Be ready for behavioural questions that assess how you handle teamwork, conflict, and project management. Think of examples from your studies or practical experiences where you tackled challenges effectively, showcasing both your technical and interpersonal skills.
