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- Tasks: Maintain and resolve issues in the clean water network while providing excellent customer service.
- Company: Leading water and wastewater company in England with a strong community focus.
- Benefits: Starting salary of £29,000, generous pension scheme, and 24 days annual leave.
- Why this job: Make a real difference in your community by ensuring clean water supply.
- Qualifications: Clean UK driving license and customer service experience required.
- Other info: Opportunity for career growth and increasing leave with service.
The predicted salary is between 29000 - 29000 £ per year.
A leading water and wastewater company in England is seeking a Network Service Technician to maintain and resolve issues within the clean water network. This role involves customer service and technical problem-solving, ensuring minimal disruption to supply.
Candidates need a clean UK driving license and customer service experience.
The position offers a starting salary of £29,000 per annum along with various benefits, including a generous pension scheme and annual leave of 24 days, increasing with service.
Field Water Network Technician - Customer-Facing & Repairs in Swindon employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Water Network Technician - Customer-Facing & Repairs in Swindon
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is customer-facing, think of examples from your past experiences where you've successfully resolved issues or helped customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows you're serious about joining us. Plus, you'll get updates on your application status!
We think you need these skills to ace Field Water Network Technician - Customer-Facing & Repairs in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since this role is all about customer-facing interactions, make sure to highlight any relevant experience you have in customer service. We want to see how you've handled tricky situations and kept customers happy!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications without any confusion.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention specific skills or experiences that relate directly to maintaining and resolving issues within the clean water network. We love seeing candidates who take the time to connect their background to our needs!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to water networks. Understand common issues that arise and how to resolve them. This will show the interviewers that you're not just a people person, but also technically savvy.
✨Customer Service is Key
Since this role involves customer interaction, prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your communication skills and ability to empathise with customers to ensure they feel valued.
✨Show Your Problem-Solving Skills
Be ready to discuss specific scenarios where you've had to troubleshoot or resolve issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach problems and find solutions.
✨Dress for Success
Even though this is a technical role, first impressions matter! Dress smartly for the interview to convey professionalism. It shows that you respect the opportunity and are serious about the position.
