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- Tasks: Lead transformative projects that enhance customer support and drive change.
- Company: Dynamic organisation focused on innovation and customer satisfaction.
- Benefits: Competitive salary, generous holiday allowance, and hybrid working options.
- Why this job: Make a real impact by shaping solutions that improve customer experiences.
- Qualifications: Strong stakeholder management skills and experience in project delivery.
- Other info: Join a collaborative team with opportunities for continuous improvement and career growth.
The predicted salary is between 28000 - 42000 £ per year.
As a Delivery Manager, you'll play a pivotal role in shaping and delivering change that improves how we support our customers. Working closely with process owners, senior stakeholders, and Heads of Department, you'll identify opportunities for improvement and turn them into clear, achievable transformation initiatives across people, processes, and technology.
What you'll be doing as a Delivery Manager:
- Lead the end-to-end delivery of change, from defining problem statements and shaping options through to implementation and handover.
- Ensure solutions are practical, low-risk, and aligned to business priorities, making a real, lasting impact on how the organisation operates.
- Own initiatives from concept to completion, taking a hands-on, end-to-end approach that turns ideas into real-world results.
- Shape customer-first solutions through insightful business analysis, clear problem statements, and compelling business cases.
- Bring structure, momentum, and determination to delivery, ensuring plans stay on track and outcomes are achieved.
- Build strong, trusted relationships across the business, confidently influencing stakeholders and securing buy-in.
- Act as the voice of the user, translating needs into clear, prioritised requirements and championing the best possible solutions.
- Showcase success by measuring impact, demonstrating value, and continuously improving how we deliver change.
This is a Hybrid role based in our Walnut Court office in Swindon.
What you should bring to the role:
- Take a customer-centred approach to stakeholder management, working closely with business areas to explore challenges and positively challenge thinking.
- Bring energy and ownership across the full project lifecycle, from solution definition and design through to delivery and closure.
- Lead effective requirements discovery using workshops, analysis, and process or workflow mapping.
- Deliver continuous improvement initiatives within cross-functional teams.
- Quickly build a strong understanding of business needs, environments, and future opportunities.
- Assess risks to the business, people, or customers and recommend practical mitigations, supported by strong Microsoft Office skills (Excel, PowerPoint, Word, Teams).
What's in it for you? Competitive salary from £47,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service.
Delivery Manager in Swindon employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who are already working as Delivery Managers. Use platforms like LinkedIn to connect and engage with them. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to delivery management. Think about how you can showcase your experience in leading change and delivering results. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills through real-world examples. When discussing your experience, focus on specific projects where you’ve made a significant impact. This will help potential employers see how you can bring value to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference. Keep an eye on our job listings and be proactive in your applications – it could be your ticket to landing that Delivery Manager role!
We think you need these skills to ace Delivery Manager in Swindon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Manager role. Highlight your experience in leading change and working with stakeholders, as this will show us you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've successfully delivered projects or improved processes in the past. Numbers and outcomes speak volumes!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your problem statements and solutions are easy to understand. Avoid jargon unless it's relevant to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thames Water
✨Know Your Delivery Process
Familiarise yourself with the end-to-end delivery process, especially in relation to change management. Be ready to discuss how you've successfully led projects from concept to completion, highlighting specific examples that showcase your hands-on approach.
✨Understand Stakeholder Needs
Research the company’s key stakeholders and their roles. Prepare to explain how you would build strong relationships and influence them effectively. Think of examples where you've positively challenged thinking and secured buy-in for initiatives.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your ability to conduct insightful business analysis. Bring examples of how you've defined problem statements and shaped options into clear, achievable transformation initiatives. Highlight your experience with requirements discovery and continuous improvement.
✨Emphasise Customer-Centric Solutions
Illustrate your customer-first approach by sharing stories of how you've translated user needs into prioritised requirements. Discuss how you measure impact and demonstrate value in your previous roles, ensuring you align your answers with the company's focus on delivering practical, low-risk solutions.
