A leading utilities provider is seeking a Customer Service Advisor Manager to oversee and enhance operational performance within a high-performing customer service team. This role focuses on developing team members, driving quality and first-time resolution for customer inquiries, and managing escalated customer complaints. The position offers a competitive salary and various benefits, and it is based in Swindon. If you're passionate about customer service and team leadership, this role is for you. #J-18808-Ljbffr
Customer Service Team Manager: Lead, Coach & Improve in Swindon employer: Thames Water
Thames Water is an exceptional employer, offering a dynamic work environment where collaboration and technical excellence are at the forefront. As a Systems Engineer, you will benefit from a culture that prioritises employee growth and development, alongside competitive remuneration and the opportunity to make a meaningful impact on essential services for millions. Located in a region that values innovation and sustainability, you'll be part of a team dedicated to ensuring the reliability and resilience of vital water and wastewater systems.
