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- Tasks: Support water projects by resolving issues and ensuring smooth operations.
- Company: Join a leading water treatment team dedicated to delivering clean water.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Other info: Dynamic role with varied tasks and a supportive team environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking up to six Project Support Technicians to join our team at Ashford Common – Water Treatment Site. You will help deliver clean, reliable water across London by supporting major and minor capital projects throughout the city. In this front‑line position you will provide outstanding customer service, undertake operational tasks, resolve customer issues, and carry out network valve activities with minimal disruption to water supplies. Your work will support the smooth delivery of projects both large and small, making each day varied and rewarding.
Responsibilities
- Investigate the clean water network to resolve poor asset performance, including high or low pressure, leakage metering queries and loss of supply.
- Communicate professionally with all stakeholders to ensure efficient completion of projects and maintenance programmes.
- Provide specialist technical advice to support the first‑time completion of planned works.
- Attend and contribute to performance meetings to provide updates and highlight risks to delivery.
- Support the implementation of new technical systems and processes to improve the efficiency of the PS team.
- Proactively seek to understand asset care plans and asset criticality, and produce scope of work packs upon request.
Project Support Technician in Surrey employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Technician in Surrey
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working in roles similar to Project Support Technician. Use platforms like LinkedIn to connect and engage with professionals who can offer insights or even refer you to open positions.
✨Tip Number 2
Prepare for interviews by researching common questions related to project support and water treatment. We recommend practising your responses with a friend or in front of a mirror to boost your confidence and ensure you can articulate your skills effectively.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've resolved issues or improved processes in previous roles. This will demonstrate your ability to handle the operational tasks and customer service aspects of the Project Support Technician role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for joining our team at Ashford Common and contributing to delivering clean, reliable water across London.
We think you need these skills to ace Project Support Technician in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Project Support Technician role. We want to see how your skills can help us deliver clean, reliable water across London!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Customer Service Skills: Since this role involves outstanding customer service, be sure to include examples of how you've successfully resolved issues or communicated with stakeholders in the past. We love seeing real-life experiences!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Make sure you understand the basics of water treatment and the specific responsibilities of a Project Support Technician. Brush up on technical terms related to clean water networks, as well as common issues like pressure fluctuations and leakage. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in providing outstanding customer service. Think of specific examples where you resolved issues or communicated effectively with stakeholders. This will demonstrate your ability to handle the front-line demands of the job.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess how you would handle real-life situations on the job. Practice responding to questions about resolving asset performance issues or managing project timelines. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Engage and Ask Questions
Interviews are a two-way street, so don’t forget to prepare some thoughtful questions to ask your interviewers. Inquire about the team dynamics, ongoing projects, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.