At a Glance
- Tasks: Support HR administration and be the first point of contact for employee enquiries.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Competitive salary, generous annual leave, and a robust pension scheme.
- Other info: Flexible working arrangements and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building a sustainable career.
- Qualifications: Great organisational skills, communication skills, and proficiency in Microsoft Excel.
The predicted salary is between 28000 - 28000 € per year.
We are looking for an HR Coordinator to assist the HR Onboarding team which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration ensuring employees are paid accurately and on time.
What you'll be doing as an HR Coordinator:
- Supporting HR Administration across the People Team
- Act as the first point of contact for customer enquiries, forwarding specialist requests to other members of the HR department as appropriate
- Maintain data using Company specific systems ensuring that records are accurate and up to date
- Generate and issue formal documentation
- Undertake ad hoc project work when required
- Communicate with a broad range of people in a courteous and professional manner
- Liaising with Line managers, the IT Service Desk, and the wider business
- Updating employee records with changes to pension contributions
- Undertaking ad-hoc reporting and providing project support as required
- Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved
- Ensuring achievement of Key Performance Indicators (KPIs)
- Working collaboratively and providing support to others within the People Services team
Base Location: Hybrid Reading
Working Pattern or hours: 36 hours
What you should bring to the role:
- Great organisational skills
- Able to multi-task
- Highly organised and responsive, with an ability to deal with a high volume of queries each day
- Great communication skills
- Great IT skills including use of Microsoft Outlook
- Advanced level of Excel
- Resilient and able to be flexible to change in demands, whilst remaining approachable
- Trustworthy, with the ability to maintain confidentiality
- Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times
- Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as required
What's in it for you?
- Competitive salary up to £28,000 per annum, depending on experience
- Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
- Performance-related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances, from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we?
We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Learn more about our purpose and values. Working at Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family.
Why choose us? We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
HR Coordinator - Reading, Berkshire in Shinfield employer: Thames Water
Thames Water is an exceptional employer, offering a dynamic and inclusive work environment in Reading, Berkshire, where you can truly make a difference. With competitive salaries, generous annual leave, and a robust benefits package focused on health and wellbeing, employees are supported in both their professional and personal lives. The company fosters growth through meaningful career opportunities and flexible working arrangements, making it an ideal place for those looking to contribute to a sustainable future while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land HR Coordinator - Reading, Berkshire in Shinfield
✨Tip Number 1
Get your networking game on! Reach out to current or former employees at Thames Water on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview like it’s a big exam. Research Thames Water’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your responses to common HR questions. Think about how your organisational skills and ability to handle queries can shine through. We want to see you owning your experiences and showcasing your strengths!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for in an HR Coordinator.
We think you need these skills to ace HR Coordinator - Reading, Berkshire in Shinfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Coordinator role. Highlight your organisational skills and any relevant experience in HR administration. We want to see how you can support our People Team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it professional but let your personality show through.
Showcase Your Communication Skills:As a first point of contact, great communication is key! In your application, give examples of how you've effectively communicated with different stakeholders in previous roles. We love seeing that versatility!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Before the interview, make sure you understand the role of an HR Coordinator and the specific responsibilities mentioned in the job description. Familiarise yourself with key HR concepts and be ready to discuss how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires great organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you maintained accuracy and efficiency under pressure.
✨Communicate Clearly
Effective communication is crucial for this position. Practice articulating your thoughts clearly and professionally. You might even want to prepare a few questions to ask the interviewer about their team dynamics or challenges they face.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer enquiries. Think of situations where you had to triage issues or resolve conflicts, and be prepared to explain your thought process.
