At a Glance
- Tasks: Lead the end-to-end lifecycle of a modern, AI-powered productivity platform.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Competitive salary, generous leave, private healthcare, and wellbeing perks.
- Other info: Flexible working arrangements and meaningful career opportunities await you.
- Why this job: Make a real impact on workforce effectiveness and organisational productivity.
- Qualifications: ITIL Foundation qualification and experience with Microsoft 365 required.
The predicted salary is between 85000 - 85000 £ per year.
Contract: Permanent
Salary: Competitive salary up to 85,000 per annum
We are looking for a decisive and delivery-driven Productivity Platform Owner to take full accountability for the end-to-end lifecycle of a defined technology platform and its associated services. The Productivity Platform is accountable for enabling a modern, AI-powered digital workplace that drives workforce effectiveness and organisational productivity. It owns the strategy, roadmap, and lifecycle of core productivity capabilities, including Microsoft 365 services and a Copilot Centre of Excellence (CoE) to accelerate AI adoption at scale. The platform focuses on embedding intelligent workflows, optimising collaboration patterns, and maximising value from productivity investments through adoption, governance, and continuous improvement. It ensures experiences are secure, intuitive, and designed around how employees work, not just the tools they use.
What you'll be doing as a Productivity Platform Owner:
- Own the full lifecycle of productivity services.
- Own Microsoft 365 and Copilot platform services end-to-end.
- Define and maintain platform roadmap and strategy.
- Drive adoption of digital workplace tools and workflows.
- Translate business needs into platform capability and design.
- Improve service performance using data, insight, and feedback.
Base location: Clearwater Court
Working pattern: Mon - Fri, 9am - 5pm
Contract type: Permanent Hybrid
What you should bring to the role:
The essential criteria to help you succeed in this role is:
- ITIL Foundation qualification (or equivalent experience).
- Experience managing workplace or productivity platforms.
- Strong understanding of Microsoft 365.
- Ability to define roadmaps and service models.
- Strong stakeholder engagement skills.
Nice-to-haves that would make you stand out:
- Experience with Microsoft Copilot or AI tools.
- Experience delivering digital adoption programmes.
What's in it for you?
- Competitive salary up to 85,000 per annum.
- Generous pension scheme.
- 26 days annual leave, increasing with service, plus bank holidays.
- Performance-related pay scheme.
- Private healthcare.
- Wide range of wellbeing and lifestyle benefits.
Who are we?
We are the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Working at Thames Water:
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family.
Why choose us?
We are committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Platform Owner - Productivity Platform - Reading, Berkshire employer: Thames Water
Thames Water is an exceptional employer, offering a unique and rewarding work environment where you can make a tangible difference in the lives of millions. With a competitive salary, generous benefits including a robust pension scheme and private healthcare, and a commitment to employee growth through flexible working arrangements, Thames Water fosters a culture of inclusivity and support. Join us in Reading, Berkshire, and be part of a team dedicated to building a sustainable future for our communities and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Owner - Productivity Platform - Reading, Berkshire
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Thames Water values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Thames Water might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Thames Water!
✨Direct Apply to Thames Water
Let's not forget to apply directly through the Thames Water website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Platform Owner - Productivity Platform - Reading, Berkshire
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Thames Water.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Thames Water. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Thames Water
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
