Energy Billing Analyst in Reading

This is a great entry role into Thames Water and the energy industry. The role will involve developing knowledge about the energy industry, energy markets, pricing & billing. You will be assisting with the management of one of the largest energy portfolios in the UK and have the chance to get involved with improving processes. This full-time role will provide you with an opportunity in a great company and a role that gives you exposure to multiple business units.

What you’ll be doing as an Energy Billing Analyst:

• Understand and learn the capabilities of the energy database and billing tool, and deliver a streamlined bill validation process
• Follow the query resolution processes using various supplier systems
• Manage purchase orders and support the payment process within SAP
• Transfer of new electricity and gas supplies to the contract and support new connection applications
• Supporting electricity and gas disconnection applications
• Produce ad-hoc and required contractual reports
• Provide analytical support to the wider commercial energy team
• Ensure operational issues are raised at contracts meetings and processes are implemented and optimised to support the operational requirements

Base location: Reading - Hybrid

Working pattern or hours: 36 hours per week

What you should bring to the role:

To thrive in this role, the essential criteria you’ll need are:

• Experience handling large data sets
• Experience with databases
• Experience using Excel

Additional skills and experiences would be great to have/bring:

• Experience with SAP and Purchase orders
• Experience with Energy tariffs
• Advanced Excel / Power BI

What’s in it for you?

• Competitive salary from £34,000 - £40,000 per annum, depending on experience
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.