Thames Water is seeking a Customer Experience Coordinator in Reading to lead customer and stakeholder engagement across our major upgrade programme. Hybrid working at Clearwater Court with typical 36 hours per week, Monday to Friday, and travel to sites as required.
You will work with local councils, residents associations, and cross-functional teams to ensure customer needs are integrated into delivery, manage communications, and support our brand and messaging.
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Customer Experience Lead for Major Upgrade & Stakeholders in Reading employer: Thames Water
Thames Water is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With a focus on innovation in wastewater operations, employees benefit from hybrid working arrangements, a 36-hour week, and opportunities to mentor colleagues while contributing to impactful projects. The Crossness location provides a unique environment where you can make a meaningful difference in the community and enhance your technical skills in a collaborative setting.
