Thames Water is hiring a Customer Service Agent to be the first point of contact for customers. You will handle inbound calls, gather key information and resolve issues from water leaks to sewer blockages, ensuring a great customer experience.
You will work in a hybrid role, 36 hours per week, with shifts from 6am to 10pm, across Monday to Friday and some weekends. Training spans eight weeks on site to set you up for success.
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Customer Experience Advisor (Hybrid) – Make a Real Difference in Reading employer: Thames Water
Thames Water is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With a focus on innovation in wastewater operations, employees benefit from hybrid working arrangements, a 36-hour week, and opportunities to mentor colleagues while contributing to impactful projects. The Crossness location provides a unique environment where you can make a meaningful difference in the community and enhance your technical skills in a collaborative setting.
