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- Tasks: Support digital transformation by analysing business needs and delivering impactful technology solutions.
- Company: Join Thames Water, the UK's largest water and wastewater company, making a difference every day.
- Benefits: Earn up to £550 per day with flexible hybrid working and meaningful career opportunities.
- Why this job: Be part of a team that shapes solutions for customers and communities while protecting the environment.
- Qualifications: Experience as a Business Analyst in digital projects and strong stakeholder management skills required.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
As a Business Analyst, you will play a key role within the Digital and Transformation teams at Thames Water, supporting the delivery of technology and business change initiatives that enable the organisation to achieve its strategic objectives.
Working closely with Project Managers, Product Owners, architects, and business stakeholders, you will help ensure solutions meet business needs and align with Thames Water’s digital strategy. You will gather, analyse, and document requirements while supporting teams to deliver outcomes that drive value for the organisation.
This role contributes to Thames Water’s digital transformation by helping shape solutions, improving business processes, and ensuring projects deliver meaningful outcomes for customers, communities, and the environment. You will collaborate with teams across Digital, Service Delivery, Cyber Security, and business functions to support effective project delivery and continuous improvement.
Base location: Hybrid – Clearwater Court, Reading. Working pattern: 36 hours Monday to Friday.
What you’ll be doing as a Business Analyst:
- Work with stakeholders to gather, analyse, and document business and non-functional requirements.
- Build strong relationships with stakeholders and subject matter experts across project teams.
- Analyse current processes and develop As-Is and To-Be process maps to identify improvement opportunities.
- Facilitate workshops and discussions to clarify requirements and support decision-making.
- Support project teams in prioritising work, defining scope, and delivering minimum viable products (MVP).
- Apply appropriate Business Analysis tools and techniques throughout the project lifecycle.
- Work closely with Product Owners and Project Managers to maximise value and support delivery outcomes.
- Produce high-quality documentation and ensure stakeholder agreement during key project stages.
- Communicate complex business and technical concepts clearly to a range of audiences.
- Contribute to improving processes and ensuring solutions meet business needs and project objectives.
What you should bring to the role:
- Experience working as a Business Analyst in a digital or technology project environment.
- Strong stakeholder management skills with the ability to collaborate across teams.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently while contributing effectively to project teams.
- A proactive approach to improving processes and delivering value through projects.
Technical experience and skills:
- Experience working as a Business Analyst in digital or IT projects.
- Experience working with project delivery methodologies such as Agile and Waterfall.
- Experience using tools such as Azure DevOps or similar project management tools.
- Strong skills in requirements gathering, process mapping, and business analysis techniques.
Desirable qualifications and experience:
- Experience working on multiple projects concurrently.
- Experience working with diverse stakeholder groups, including internal teams and external partners.
- Experience within utilities or other regulated industries.
Desirable technical skills and qualifications:
- BCS Business Analysis Diploma or equivalent certification.
- Knowledge or experience of DevOps tools, processes, and delivery approaches.
- Additional business analysis or agile delivery certifications.
What’s in it for you?
- Day Pay rate: up to £550
- Length of assignment: 26 weeks
- IR35 determination: Inside
- Location: Clearwater Court – Hybrid
- Required Start date: ASAP
Please note you will be on assignment at Thames Water via Pertemps.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.
Together, we can build a better future for our customers, our region, and our planet.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.
Business Analyst - Reading, Berkshire employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Reading, Berkshire
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching Thames Water and its digital transformation initiatives. Show us that you understand our mission and how your skills as a Business Analyst can help drive value for our customers and communities.
✨Tip Number 3
Practice your communication skills! As a Business Analyst, you'll need to convey complex ideas clearly. Try explaining your past projects to friends or family to get comfortable with articulating your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Thames Water family.
We think you need these skills to ace Business Analyst - Reading, Berkshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience in digital or technology projects, and showcase how your skills align with Thames Water’s objectives.
Showcase Your Stakeholder Skills: Since this role involves working closely with various stakeholders, emphasise your strong communication and interpersonal skills. Share examples of how you've built relationships and collaborated across teams in past projects.
Be Clear and Concise: When documenting your experience, keep it clear and to the point. Use bullet points to make it easy for us to see your key achievements and relevant skills, especially in requirements gathering and process mapping.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Thames Water
✨Know Your Stakeholders
Before the interview, research Thames Water and understand their key stakeholders. Familiarise yourself with their digital transformation initiatives and how your role as a Business Analyst can support these efforts. This will help you demonstrate your understanding of the company’s objectives and how you can contribute.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've gathered and analysed requirements in past projects. Be ready to explain your approach to creating process maps and identifying improvement opportunities. This will highlight your analytical prowess and problem-solving abilities, which are crucial for the role.
✨Communicate Clearly
Practice explaining complex business and technical concepts in simple terms. During the interview, aim to communicate clearly and effectively, showcasing your excellent interpersonal skills. This will demonstrate your ability to engage with diverse stakeholder groups and facilitate discussions.
✨Familiarise Yourself with Methodologies
Brush up on Agile and Waterfall methodologies, as well as any relevant tools like Azure DevOps. Be prepared to discuss how you've applied these methodologies in your previous roles. This knowledge will show that you're not only experienced but also adaptable to different project delivery approaches.