At a Glance
- Tasks: Collect water samples and ensure quality for 15 million people.
- Company: Join Thames Water, the UK's largest water company.
- Benefits: Earn £14.80 per hour with a supportive team environment.
- Other info: 26-week contract with opportunities for personal growth and training.
- Why this job: Make a real difference in your community by ensuring safe drinking water.
- Qualifications: Clean UK driving licence and excellent customer service skills required.
The predicted salary is between 30 - 30 £ per hour.
Join the UK’s largest water company and help keep water flowing for 15 million people. With 2.6 billion litres delivered daily and over 500,000 water quality tests each year, your work will directly protect the safety of our drinking water and the communities we serve.
What you’ll be doing as a Water Quality Technician:
- Collecting samples from treatment works, reservoirs and customer homes.
- Overseeing the management of your sampling records and maintenance of sampling equipment, ensuring they’re kept to industry standards.
- Liaising with the technical scheduling team, CSWQ group, and regulatory and performance team to plan your workload and deliver the monitoring programme.
- Assisting with investigating supply issues or customer complaints if they arise.
Base Location: Crossness, Abbey Wood, South East London, SE2 9AQ
What you should bring to the role:
- A full UK, clean driving license with a willingness to plan your routes, drive long distances, and comfortable driving a large commercial van in busy environments and remote rural locations.
- Excellent customer service skills for visiting customers' homes and cold calling properties.
- Excellent attention to detail for recording samples on a daily basis.
- Strong organizational skills and can work independently.
- An existing knowledge of the water industry, if not a willingness to learn the water industry and its processes.
- Good computer literacy.
What’s in it for you?
- Hourly Pay rate: £14.80
- Location: Crossness - Abbey Wood
- Length of assignment: 26 weeks
- Working hours: 38 hours per week, Monday - Friday
Please note you will be on assignment at Thames Water via Pertemps.
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.
Our overarching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Water Quality Technician - Abbey Wood, Greater London in Plaistow employer: Thames Water
Thames Water is an exceptional employer, dedicated to delivering essential services while fostering a diverse and inclusive work environment. As a Water Quality Technician in Abbey Wood, you'll enjoy competitive pay, comprehensive training, and the chance to make a tangible impact on community health and safety. With a strong emphasis on employee growth and collaboration, you'll be part of a team that values your unique skills and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Water Quality Technician - Abbey Wood, Greater London in Plaistow
✨Tip Number 1
Get to know the company! Research Thames Water and understand their mission. When you show up for an interview, drop in some knowledge about their projects or values. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Water Quality Technician, you'll be visiting customers' homes. Role-play scenarios with friends or family to get comfortable with handling questions and concerns. Confidence is key!
✨Tip Number 3
Be ready to talk about your organisational skills. You’ll need to manage sampling records and equipment. Prepare examples from your past experiences where you’ve successfully juggled multiple tasks or projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at Thames Water.
We think you need these skills to ace Water Quality Technician - Abbey Wood, Greater London in Plaistow
Some tips for your application 🫡
Show Your Passion for Water Quality:When writing your application, let us know why you're excited about working in the water industry. Share any relevant experiences or interests that highlight your commitment to keeping our water safe and clean.
Be Detail-Oriented:As a Water Quality Technician, attention to detail is key. Make sure your application is free from typos and clearly outlines your skills and experiences. This will show us that you can handle the meticulous nature of the job.
Highlight Your Customer Service Skills:Since you'll be visiting customers' homes, it's important to showcase your customer service abilities. Include examples of how you've successfully interacted with clients or resolved issues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently, and you'll have access to all the latest updates about the role.
How to prepare for a job interview at Thames Water
✨Know Your Water
Familiarise yourself with the basics of water quality and the processes involved in testing. Brush up on any relevant regulations and standards that Thames Water adheres to, as this will show your commitment and understanding of the industry.
✨Show Off Your Customer Service Skills
Since you'll be visiting customers' homes, it's crucial to demonstrate your excellent customer service skills. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations, to showcase your ability to communicate effectively.
✨Be Organised and Detail-Oriented
Highlight your organisational skills by discussing how you manage records and maintain equipment. Bring examples of how you've ensured accuracy in your work, as attention to detail is key for a Water Quality Technician.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to collecting samples and managing your workload. Think through how you would plan your routes and handle unexpected issues, as this will demonstrate your problem-solving abilities and readiness for the role.
