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- Tasks: Monitor and control the water distribution network in real-time to ensure reliable supply.
- Company: Join a vital team ensuring safe and smooth water services for the community.
- Benefits: Competitive pay, shift flexibility, and opportunities for career advancement.
- Other info: Dynamic 24/7 control room with a supportive team atmosphere.
- Why this job: Make a real difference by keeping essential water services running smoothly.
- Qualifications: Strong problem-solving skills and ability to work in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
This is a key role within our 24/7 control room, where you’ll help keep the water network running safely and smoothly in real time. As a Network Operator, you’ll be monitoring flows and pressures, responding to incidents, and working closely with field teams to make sure customers continue to receive a stable and reliable water supply.
What you’ll be doing as a Network Operator:
- Monitoring and controlling the water distribution network using SCADA and telemetry systems to manage pressures, flows and customer supply.
- Responding to alarms, incidents and emerging issues, taking timely action to protect customers and assets.
- Working closely with field teams, issuing permits, managing isolations and coordinating operational activities.
- Triaging emergency customer supply issues, particularly during out-of-hours periods.
- Maintaining treated water storage levels and supporting overall network stability.
- Raising work orders, tracking faults through to resolution and escalating risks where needed.
- Keeping accurate logs, records and handovers to ensure smooth control room operations.
- Escalating unresolved risks in line with governance and emergency procedures.
Base location: Kemble Court, Reading
Working hours: office format, 24/7 rotating shift pattern, including nights, weekends.
Network Operator employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operator
✨Tip Number 1
Network Operators need to be quick on their feet! When you get an interview, brush up on your SCADA and telemetry systems knowledge. Be ready to discuss how you've handled real-time issues in the past.
✨Tip Number 2
Show us your teamwork skills! Since you'll be working closely with field teams, think of examples where you've collaborated effectively. Highlighting your communication skills can really set you apart.
✨Tip Number 3
Don’t forget to prepare for those tricky situational questions! We want to see how you’d respond to emergencies or incidents. Practise your responses to common scenarios that might come up in a control room setting.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Kemble Court.
We think you need these skills to ace Network Operator
Some tips for your application 🫡
Show Your Passion for Water Management: When writing your application, let us know why you're excited about keeping the water network running smoothly. Share any relevant experiences or interests that highlight your commitment to ensuring a reliable water supply for customers.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Use bullet points if necessary to outline your skills and experiences related to monitoring and controlling systems.
Highlight Teamwork Skills: As a Network Operator, you'll be working closely with field teams. In your application, emphasise your ability to collaborate effectively and how you've successfully worked in teams before. We want to see that you can coordinate operational activities seamlessly!
Tailor Your Application: Make sure to customise your application for this specific role. Refer to the job description and align your skills and experiences with what we’re looking for. And remember, applying through our website is the best way to get your application noticed!
How to prepare for a job interview at Thames Water
✨Know Your SCADA and Telemetry Systems
Familiarise yourself with SCADA and telemetry systems, as these are crucial for the Network Operator role. Be prepared to discuss how you've used similar systems in the past or how you would approach monitoring flows and pressures effectively.
✨Demonstrate Incident Response Skills
Think of examples where you've had to respond to emergencies or incidents. Highlight your ability to stay calm under pressure and take timely action, as this will show that you're ready to protect customers and assets in real-time.
✨Collaboration is Key
Since you'll be working closely with field teams, come prepared to discuss your teamwork experiences. Share specific instances where you coordinated activities or issued permits, showcasing your communication skills and ability to work collaboratively.
✨Attention to Detail Matters
Emphasise your organisational skills by discussing how you keep accurate logs and records. Mention any experience you have with tracking faults and escalating risks, as this will demonstrate your commitment to maintaining smooth control room operations.