At a Glance
- Tasks: Test water samples and ensure quality standards while supporting customer investigations.
- Company: Thames Water, dedicated to delivering essential services for communities and the planet.
- Benefits: Competitive pay, full training, and a supportive team environment.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Make a real difference in your community by ensuring safe drinking water.
- Qualifications: Clean UK driving licence and a willingness to learn about the water industry.
The predicted salary is between 30784 - 30784 £ per year.
You really will be working on the front line and be the face of Thames Water to our customers. Every year, we carry out over 500,000 tests on samples of water that we routinely collect from our treatment works, reservoirs, and randomly selected customer properties, to ensure your drinking water is of the highest quality.
What you’ll be doing as a Customer Water Quality Officer:
- You’ll spend a lot of time out and about, travelling between customer locations and sites, and working as part of a busy, supportive team across a wide geographical area.
- You’ll be responsible for testing water samples and making sure sampling records and equipment are maintained to the right industry standards.
- You’ll also support investigations into supply issues and customer complaints, helping to resolve problems quickly and professionally.
Please note internal title of this role is Water Quality Technician.
Requirements:
- A clean, manual UK driving licence.
- Confidence to carry out unplanned visits to both residential and commercial properties, where customers may not be expecting a visit.
- Good journey planning skills to ensure you work efficiently throughout the day.
- An interest in the water industry, with either existing knowledge or a genuine willingness to learn.
- Good computer skills, with confidence using everyday IT systems.
Hourly Pay rate: £14.80
Working hours: 38 hours per week, working Wednesday to Sunday from 7:30am to 3:30pm.
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers.
We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever.
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Water Quality Technician (Permanent) in Marlow employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Quality Technician (Permanent) in Marlow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thames Water. Understand their mission and values, especially how they focus on delivering essential services. This will help you connect your answers to what they care about.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to water quality and customer service. Role-play with a friend or in front of a mirror to boost your confidence and refine your responses.
✨Tip Number 3
Show your passion for the water industry! Whether it’s your existing knowledge or your eagerness to learn, make sure to express this during your interview. It’ll show that you’re not just looking for any job, but that you genuinely want to be part of Thames Water.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Thames Water.
We think you need these skills to ace Water Quality Technician (Permanent) in Marlow
Some tips for your application 🫡
Show Your Passion for Water Quality: When you're writing your application, let us know why you're interested in the water industry. Share any relevant experiences or knowledge you have, or even your eagerness to learn more about it. We love seeing genuine enthusiasm!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as this reflects the skills we need for the role.
Highlight Your Teamwork Skills: Since you'll be working as part of a busy team, make sure to mention any previous experiences where you've collaborated with others. We value teamwork, so showing us that you can work well with colleagues will definitely stand out.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it makes the whole process smoother for both you and us.
How to prepare for a job interview at Thames Water
✨Know Your Water
Familiarise yourself with the basics of water quality and the testing processes. Research Thames Water's role in the community and their commitment to providing high-quality drinking water. This knowledge will show your genuine interest in the industry and help you answer questions confidently.
✨Plan Your Journey
Since the role involves travelling to various locations, demonstrate your journey planning skills. Before the interview, think about how you would efficiently manage your time and routes. You might even mention a specific example of how you would handle an unplanned visit to a customer property.
✨Showcase Your Tech Skills
Brush up on your computer skills, especially with everyday IT systems. Be prepared to discuss any relevant software or tools you've used in previous roles. If you have experience with data entry or record-keeping, highlight that as it’s crucial for maintaining sampling records.
✨Emphasise Teamwork and Communication
As you'll be part of a busy team, it's important to showcase your ability to work collaboratively. Prepare examples of how you've successfully resolved issues or communicated effectively with customers in the past. This will demonstrate your readiness to support investigations and handle customer complaints professionally.