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- Tasks: Test water samples and resolve customer issues while travelling to various locations.
- Company: Join Thames Water, a leader in providing essential services to communities.
- Benefits: Earn £14.80 per hour with full training and supportive team environment.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Make a real difference in ensuring safe drinking water for everyone.
- Qualifications: Clean driving licence, good IT skills, and a willingness to learn.
The predicted salary is between 30784 - 30784 £ per year.
You really will be working on the front line and be the face of Thames Water to our customers. Every year, we carry out over 500,000 tests on samples of water that we routinely collect from our treatment works, reservoirs, and randomly selected customer properties, to ensure your drinking water is of the highest quality.
What you’ll be doing as a Customer Water Quality Officer:
- You’ll spend a lot of time out and about, travelling between customer locations and sites, and working as part of a busy, supportive team across a wide geographical area.
- You’ll be responsible for testing water samples and making sure sampling records and equipment are maintained to the right industry standards.
- You’ll also support investigations into supply issues and customer complaints, helping to resolve problems quickly and professionally.
Please note internal title of this role is Water Quality Technician.
Requirements:
- A clean, manual UK driving licence.
- Confidence to carry out unplanned visits to both residential and commercial properties, where customers may not be expecting a visit.
- Good journey planning skills to ensure you work efficiently throughout the day.
- An interest in the water industry, with either existing knowledge or a genuine willingness to learn.
- Good computer skills, with confidence using everyday IT systems.
Hourly Pay rate: £14.80
Working hours: 38 hours per week, working Wednesday to Sunday from 7:30am to 3:30pm.
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever.
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Water Quality Planning Specialist in Marlow employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Quality Planning Specialist in Marlow
✨Tip Number 1
Get to know Thames Water and its mission. When you understand what they stand for, you can tailor your conversations to show how your values align with theirs. This will make you stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your journey planning skills! Since you'll be travelling between customer locations, being able to efficiently plan your routes will impress your interviewers. Show them you can think on your feet and manage your time well.
✨Tip Number 3
Brush up on your water quality knowledge. Whether it's through online resources or local workshops, showing that you're proactive about learning will demonstrate your genuine interest in the water industry and your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Thames Water team.
We think you need these skills to ace Water Quality Planning Specialist in Marlow
Some tips for your application 🫡
Show Your Passion for Water Quality: When writing your application, let us know why you're interested in the water industry. Share any relevant experiences or knowledge you have, or express your eagerness to learn more about water quality and its importance.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially those that relate to testing and customer service. We want to see how you can contribute to our team!
Highlight Your Team Spirit: Since you'll be working as part of a busy team, mention any past experiences where you've collaborated with others. Show us that you can work well with colleagues and support each other in achieving common goals.
Apply Through Our Website: Make sure to submit your application through our official website. This helps us keep track of all applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thames Water
✨Know Your Water
Familiarise yourself with the basics of water quality and the testing processes. Research Thames Water's commitment to quality and sustainability, as this will show your genuine interest in the role and the industry.
✨Plan Your Journey
Since the role involves travelling to various locations, demonstrate your journey planning skills. Think about how you would efficiently manage your time and routes during the interview, and be ready to discuss your strategies.
✨Showcase Your Customer Service Skills
As you'll be the face of Thames Water, highlight any previous experience dealing with customers. Prepare examples of how you've handled complaints or resolved issues professionally, as this will be crucial for the role.
✨Be Tech-Savvy
Brush up on your computer skills and be prepared to discuss your experience with IT systems. Mention any relevant software or tools you've used in the past, as this will reassure them of your ability to maintain records and equipment effectively.