At a Glance
- Tasks: Support the Strategic Network Upgrade program and manage network projects across South London.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Earn up to £36,000, enjoy 24-28 days holiday, and access a generous pension scheme.
- Other info: Flexible working arrangements and opportunities for personal growth await you.
- Why this job: Make a real impact on water services while developing your career in a supportive environment.
- Qualifications: Knowledge of clean water networks and strong collaboration skills are essential.
The predicted salary is between 36000 - 36000 £ per year.
In this role you will plan ahead and work as part of a team to support the Strategic Network Upgrade program across the South London area. You will take ownership of Network Upgrade projects, working with internal and external stakeholders, and support team members within the group.
This role will mainly be based in South West London (KT & TW Postcodes) & Surrey but there is a need to be occasionally flexible to support across the whole Thames Water area when business needs require.
What you'll be doing as a Strategic Field Technician:
- Fully support the Strategic Network Upgrade program across the South London area, taking ownership of Network Upgrade projects, supporting team members within the group and providing cover for projects during leave.
- Support network activities during asset failures whilst ensuring water quality compliance during work.
- Minimise and prevent supply interruption, liaising with customers and working to resolve problems where necessary to ensure service is delivered efficiently.
- Develop and enhance working relationships with other teams across the clean water business.
- Support the Network Asset Maintenance within the whole TW estate during Network Events where required and support to meet business targets.
- Act as local network expert for isolation and rezoning providing information for risk assessments & sharing information regarding network risks and other Health & Safety issues.
- Responsible for investigating the clean water network to resolve poor asset performance, including high or low pressure, leakage, metering queries and interruption of supply.
Location: South West London - Kingston - KT1 3BW, however, you will cover the wider area and drive between several different sites; therefore, you will need a full clean UK driving licence.
Hours and Working Pattern: 38 hours per week, 07:30 - 15:36, Monday-Friday.
What you should bring to the role:
- An in-depth knowledge of the clean water network with an understanding of domestic plumbing, water mains & leakage detection.
- Be a strong collaborator building trust within teams and across silos.
- Collaborate with colleagues to tackle key outcomes not specific problems and enable others to collaborate and raise performance.
- Can demonstrate a strong external customer service ethic, measurement of customer satisfaction and a proven track record of delivering improvement for internal and external customers.
- Proven experience in project or work coordination with ability to communicate in a friendly, open, honest and constructive manner with a range of people and stakeholder departments.
- This role will require you to work autonomously as well as within a team.
- The role requires driving to assess sites and support the team on occasion, therefore, you must be a confident driver and preferably hold a clean, full UK driving licence.
- Strong written and verbal communication skills.
- Ability to maintain high quality standards and strategic thinking, especially during complex activities.
- Experience in using IT and MS Teams Software.
Additional skills and experiences would be great to have/bring:
- A water industry qualification in operating water networks, or an equivalent qualification.
- Proven skills of water networks competency and completion of relevant operational water networks training.
- Experience working on large scale water network projects.
- Experience using GIS, Z-One and Sample Manager Software.
What's in it for you?
- Offering a salary up to £36,000 per annum, depending on skills and experience.
- 24 days holiday per year increasing to 28 with the length of service (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Company van provided.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way.
We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process.
Strategic Field Technician - London, Greater London employer: Thames Water
Thames Water is an exceptional employer, offering a dynamic work environment where you can make a tangible impact on the lives of millions. With a strong focus on employee well-being, generous benefits including a performance-related pay plan, and opportunities for professional growth, you'll find a supportive culture that values collaboration and innovation. Join us in South West London, where your contributions will help shape a sustainable future for our communities and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Field Technician - London, Greater London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend local events or join online forums related to water management and engineering. You never know who might have a lead on your next job!
✨Tip Number 2
Don’t just apply for jobs; reach out directly to hiring managers or team leads. A quick email introducing yourself and expressing your interest can set you apart from the crowd. We love seeing proactive candidates!
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Show that you understand their goals and how you can contribute to the Strategic Network Upgrade programme. Tailor your answers to reflect their values and needs.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We keep an eye on applications that come through our platform, so make sure to showcase your skills and experience clearly!
We think you need these skills to ace Strategic Field Technician - London, Greater London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Field Technician role. Highlight your experience with clean water networks and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Show Off Your Team Spirit:This role is all about collaboration, so don’t forget to mention your teamwork skills! Share examples of how you've built trust and worked effectively with others in past roles. We love seeing candidates who can bring people together.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and achievements. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, you’ll find more information about the role and our company there!
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Make sure you brush up on your knowledge of the clean water network and domestic plumbing. Be ready to discuss specific projects you've worked on, especially those involving leakage detection or network upgrades. This will show that you’re not just familiar with the theory but have practical experience too.
✨Show Your Team Spirit
Collaboration is key in this role, so be prepared to share examples of how you've successfully worked within a team. Highlight instances where you built trust and tackled challenges together. This will demonstrate that you can contribute positively to the team dynamic at Thames Water.
✨Customer Service Focus
Since customer satisfaction is crucial, think of times when you’ve gone above and beyond for customers. Be ready to discuss how you measure success in customer service and any improvements you've implemented. This will show that you understand the importance of delivering excellent service.
✨Be Ready to Drive
As this role requires driving between sites, ensure you have your full UK driving licence sorted. Mention your confidence behind the wheel and any relevant experiences that showcase your ability to assess sites effectively. This will reassure them that you're ready to hit the ground running.
