At a Glance
- Tasks: Maintain and optimise biogas engines across Thames Water sites while ensuring excellent customer service.
- Company: Join the UK's largest water and wastewater company, making a real difference every day.
- Benefits: Competitive salary up to £54,000, overtime pay, generous annual leave, and a strong pension scheme.
- Other info: Flexible working arrangements and a supportive team environment await you.
- Why this job: Be part of a sustainable career that impacts millions and protects our water resources.
- Qualifications: Mechanical engineering qualifications preferred; experience with gas engines is a plus.
The predicted salary is between 54000 - 54000 £ per year.
We currently have a great opportunity for you to join our waste treatment team as a Generator Field Service Engineer. As a successful candidate, your role will be to maintain, diagnose, repair and optimise the performance of a fleet of Combined Heat and Power (CHP) spark ignition biogas engines located across various Thames Water sites.
Due to the nature of this role with travelling in the Thames water area, the ideal candidate can be based anywhere in the Thames Valley and the London area.
What you’ll be doing as a Generator Field Service Engineer:
- To carry out the planned and unplanned maintenance of the fleet of CHP Spark Ignition generators within a geographical region.
- Work with current CHP support staff and suppliers to ensure all maintenance is carried out safely, with the least possible downtime and within budget.
- Complete service records and reports in an accurate and timely manner.
- Identification of parts required for the order, lubricants, and waste.
- Ensuring excellent customer service.
- Working to benefit other team members with skills from the product training.
Working Pattern: 45 hours per week, Monday-Friday. Plus, there is the inclusion of a standby rota for which you will receive additional payment. There is also the opportunity to earn overtime at time and a half or double rates.
You must have the ability to operate and optimise assets using engine/generator controls, such as ComAp and DIA. In-depth knowledge of all aspects of the operation and maintenance of internal combustion engines is required. Competent to work to a high level of quality, alone or as part of a team.
Ideally, NVQ/ C&G or an engine manufacturer's qualification in mechanical engineering is preferred. An electrical qualification is an advantage, but not essential. Natural / Bio / AD Gas engine, CHP, and gas system experience is desirable but not essential. A full UK driving licence is required.
Salary and Benefits:
- Competitive salary offering up to £54,000 per annum, depending on your experience level.
- Opportunity to earn overtime at time and a half or double rates.
- All PPE and tools, plus the provision of a van when on duty and on call.
- Performance-related pay plan directly linked to company performance measures and targets.
- Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
- Generous Pension Scheme through AON.
- Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay.
- Access to lots of benefits to help you take care of your health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.
We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Service Engineer Field Service Engineer in London employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Thames Water. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for those interviews by practising common questions related to field service engineering. Brush up on your technical knowledge about CHP systems and be ready to showcase your problem-solving skills. We want to see how you think on your feet!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance of landing that job! It shows you’re serious about joining the Thames Water family and helps us keep track of your application more efficiently.
We think you need these skills to ace Service Engineer Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CHP systems and internal combustion engines. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about working with Thames Water and how you can contribute to our mission. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and repaired equipment in the past. We’re looking for candidates who can think on their feet and tackle challenges head-on, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there. Don’t miss out on this opportunity!
How to prepare for a job interview at Thames Water
✨Know Your Engines
Make sure you brush up on your knowledge of internal combustion engines, especially the specifics of CHP spark ignition biogas engines. Be ready to discuss how you would maintain and optimise their performance, as this will show your technical expertise.
✨Demonstrate Customer Service Skills
Since excellent customer service is key in this role, prepare examples of how you've provided outstanding service in previous positions. Think about times when you went above and beyond to help a customer or resolved an issue effectively.
✨Familiarise Yourself with Controls
Get to grips with engine/generator controls like ComAp and DIA. If you have experience using these systems, be prepared to talk about it. If not, do some research so you can at least speak confidently about how they work and their importance in optimising asset performance.
✨Show Team Spirit
This role involves working closely with other team members, so be ready to discuss how you collaborate and support your colleagues. Share examples of teamwork from your past roles, highlighting how you contributed to group success.