Oxford Support Technician - Oxford, Oxfordshire in London

Contract: Permanent

Salary: Competitive salary starting from £29,349 per annum depending on skills and experience

We have fantastic opportunities for you to join Thames Water and be based at our wastewater treatment site on the outskirts of Oxford. You do not need a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

You will be part of a new frontline operations team that covers the sewage treatment sites. This role is an essential front-line role, which the business simply cannot operate without you. Every day is different, you will be working in all weather conditions, carrying out a range of tasks, to ensure the essential functions of our wastewater treatment works operate to maintain the supply to our customers and protect the environment. PPM of maintenance of equipment to support the operation of the plant.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you’ll be doing as a Site Maintenance Operator:

• Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience.
• Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained.
• Attending to reactive jobs following plant and equipment failure.
• Keeping sites clean and tidy and undertaking safety and security checks.
• Always working safely and complying with all Health and Safety guidance and procedures.

Base Location: Oxford Sewage Treatment Works, OX4 4YU.

Working Pattern: During your initial training period (estimated between six months and 12 months), you will work 38 hours per week, Monday to Friday, from 7:30 am to 3:36 pm. Following this training phase, you will transition to a rotating shift pattern that includes Monday to Sunday—early, day, late, and night shifts, for which you will receive additional payment.

What you should bring to the role:

• Self-motivated and prepared to become a part of a fantastic team.
• Have the desire to learn from those around you and have a can-do attitude.
• Able to respond quickly to fixing faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills to interact with the team.
• Must be prepared to be trained in safety procedures.
• Full UK driver's Licence.

What’s in it for you?

• Competitive salary starting from £29,349 per annum, depending on skills and experience.
• 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.