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- Tasks: Trace pollution and conduct surveys to ensure clean water for communities.
- Company: Join the UK's largest water and wastewater company, Thames Water.
- Benefits: Competitive salary, generous annual leave, and a strong pension scheme.
- Other info: Flexible working, supportive team culture, and opportunities for career growth.
- Why this job: Make a real difference in protecting our planet's water resources.
- Qualifications: Full driving licence and good IT skills required; drainage knowledge is a plus.
The predicted salary is between 33000 - 33000 £ per year.
The Outfall Investigation Technician role is to identify and trace pollution in the affected catchments, narrow down areas and sub-catchments to street and property levels using lift and look tracing, caging, CCTV and sampling. You will then carry out property surveys at domestic and commercial properties to check connections using dye and CCTV and identify misconnections or other pollution sources. You will then complete a survey sheet detailing the issue for the customer to rectify.
The role will also require follow-up visits to check rectifications, assist customers in finding solutions, and diagnose pollution at outfalls. It may also support network regions with reactive tracing, where required and STW catchment investigations. Technicians may also need to install missing surface water rodding eye caps in private drains, which requires confined space entry and light civils work.
What you’ll be doing as an Outfall Investigation Technician:
- Working with the Project Advisor on various catchments and projects to resolve PSWOs.
- Pollution diagnosis.
- Pollution tracing and narrowing down using CCTV, lift and looks, caging, and ammonia probe.
- Carrying out property surveys and testing connections.
- Identify misconnections and draw up survey sheets.
- Check misconnection rectifications.
- Advising customers.
- Installing missing rodding eye caps in private surface water drains.
- Chapter 8 NRSWA short during highway set-ups.
Location: Field-based with a flexible location within the Thames Water Operating Area, ideally Beckton STW, Mogden STW, Maple Lodge STW, Hogsmill STW.
Hours and Working Pattern: 38 hours a week, Monday-Friday.
Other: A Van, PPE and Tools will be provided.
What you should bring to the role:
- Full driving licence.
- Competent at using the appropriate IT systems.
- Excellent organisation skills – recording accurate notes on the system.
- Confident communicator and able to manage difficult situations calmly.
- Manage your own workload and projects – day-to-day and weekly.
- Not colour blind.
Additional skills and experiences would be great to have/bring:
- Some knowledge of drainage and sewerage systems is desirable.
- Ideally, experience of using GIS and O365 software.
What’s in it for you?
- Competitive salary up to £33,000 per annum.
- Annual Leave - 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Outfall Investigation Technician - Rickmansworth, Hertfordshire in London employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outfall Investigation Technician - Rickmansworth, Hertfordshire in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thames Water. Understand their values and recent projects. This will help you connect your skills to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience with pollution tracing and property surveys can benefit the team.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and confident when discussing your past experiences. Remember, they want someone who can manage difficult situations calmly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Thames Water family.
We think you need these skills to ace Outfall Investigation Technician - Rickmansworth, Hertfordshire in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Outfall Investigation Technician role. Highlight your relevant skills, like your experience with CCTV and pollution tracing, to show us you’re the perfect fit!
Show Off Your Communication Skills: Since you'll be advising customers and managing tricky situations, it’s key to demonstrate your communication prowess. Use examples in your application that showcase how you’ve effectively communicated in past roles.
Be Organised: We love a candidate who can keep things tidy! Mention any tools or methods you use to stay organised, especially when recording notes or managing workloads. This will show us you can handle the demands of the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Make sure you brush up on your knowledge of drainage and sewerage systems. Familiarise yourself with the techniques mentioned in the job description, like CCTV and dye testing. Being able to discuss these methods confidently will show that you're serious about the role.
✨Show Off Your Communication Skills
As an Outfall Investigation Technician, you'll need to communicate effectively with customers and colleagues. Prepare examples of how you've managed difficult situations calmly in the past. This will demonstrate your ability to handle the challenges that come with the job.
✨Get Organised
Since you'll be managing your own workload, it's crucial to showcase your organisational skills. Bring along a sample of how you keep accurate records or notes. This could be a simple spreadsheet or a project plan that highlights your attention to detail.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the types of projects you'll be working on or how the team collaborates on pollution tracing. This shows your genuine interest in the position and helps you assess if it's the right fit for you.