At a Glance
- Tasks: Lead a dynamic team to manage wastewater services and ensure operational excellence.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Enjoy a competitive salary, generous leave, and health benefits.
- Other info: Flexible working arrangements and excellent career growth opportunities await you.
- Why this job: Make a real impact on the environment while developing your leadership skills.
- Qualifications: Experience in leadership and a passion for team development are essential.
The predicted salary is between 55000 - 55000 £ per year.
We are seeking a dynamic Operations Catchment Manager to lead the delivery of essential wastewater services across Northwest and Central London at Thames Water. This role offers the opportunity to manage some of the largest and most complex pumping stations and historic trunk sewer networks within Thames Water's portfolio.
You will play a key role in protecting the environment and delivering excellent customer service, while guiding your team through an exciting period of transformation, including the integration of the Tideway Tunnel into operations.
What You’ll Be Doing as an Operations Catchment Manager:
- Leading, developing, and managing team performance to achieve operational excellence
- Overseeing the operation and maintenance of wastewater pumping stations and sewer networks
- Managing operational budgets and identifying opportunities for continuous improvement
- Ensuring all activities comply with environmental standards and exceed customer expectations
- Collaborating with internal and external stakeholders to deliver KPIs, support capital investment projects, and maintain effective customer communication
- Promoting a strong, proactive health and safety culture, ensuring best practices are consistently applied
What should you bring to the role:
- Demonstrable experience in leadership within operational or asset management environments
- A solid understanding of health and safety legislation, including confined space and lifting operations
- Knowledge of asset reliability, performance management, and continuous improvement
- A hands-on management style, with the ability to engage and inspire teams
- Excellent organisational, communication, and interpersonal skills
- The ability to work independently and take full accountability for outcomes
- Due to the nature of the role a Full UK Driving Licence is essential
- Willingness to travel across multiple operational sites
- Experience within the water industry is beneficial, but not essential.
We welcome applicants from a variety of sectors, including logistics, rail, telecommunications, military, retail, aviation, maintenance, and construction. Full training will be provided, and we highly value transferable skills.
You must be comfortable working within strict health and safety environments, with confined space experience considered an advantage.
What’s in it for you?
- Offering a salary from £55,000 per annum depending on skills and experience
- Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
- Performance-related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances
Find out more about our benefits and perks.
Thames Water is the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Working at Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Operational Catchment Manager - London, Greater London employer: Thames Water
Thames Water is an exceptional employer, offering a dynamic work environment where you can lead a high-performing team in delivering essential wastewater services across London. With a strong commitment to employee growth, flexible working arrangements, and a comprehensive benefits package including generous leave and health support, you'll find meaningful opportunities to make a difference while enjoying a supportive and inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Catchment Manager - London, Greater London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Thames Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Thames Water’s values and recent projects. Show us you’re not just another candidate; demonstrate your passion for water management and how you can contribute to our mission.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences managing teams and overcoming challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Thames Water family.
We think you need these skills to ace Operational Catchment Manager - London, Greater London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operational Catchment Manager role. Highlight your leadership experience and operational mindset, as these are key traits we're looking for at Thames Water.
Showcase Your Skills:Don’t just list your skills; demonstrate how you've used them in past roles. Whether it’s managing budgets or ensuring health and safety compliance, give us examples that show you’re the right fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We want to see your personality shine through, so let your passion for the role come across!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Make sure you understand the key responsibilities of an Operational Catchment Manager. Brush up on your knowledge of wastewater services, health and safety legislation, and asset management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you developed team performance or managed operational challenges. This will help demonstrate your hands-on management style and ability to inspire others.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a crisis at a pumping station or ensuring compliance with environmental standards. Practise your responses to these scenarios so you can showcase your problem-solving skills and operational mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how the integration of the Tideway Tunnel is progressing. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
