Head of Water Networks - North London
Head of Water Networks - North London

Head of Water Networks - North London

London Full-Time 100000 - 100000 £ / year (est.) No home office possible
Thames Water

At a Glance

  • Tasks: Lead a team ensuring safe drinking water supply to over 5 million people in North London.
  • Company: Join a leading water utility company committed to excellence and sustainability.
  • Benefits: Competitive salary up to £100,000, generous holiday allowance, and professional development opportunities.
  • Other info: Dynamic role with a focus on safety, innovation, and team development.
  • Why this job: Make a real difference in the community while developing your leadership skills.
  • Qualifications: Proven leadership experience and strong negotiation skills required.

The predicted salary is between 100000 - 100000 £ per year.

Position Overview

What could be more professionally fulfilling than leading the team that provides a continuous supply of safe drinking water to our capital city? That’s the role that we are now seeking to fill. We’re looking for a strategic and dynamic person to lead the water network team in our London area north of the River Thames, responsible for providing drinking water to over 5 million people covering North London, West End, City, Enfield, Hampton and Ealing.

Responsibilities

  • Developing, leading, and executing the business plan across your region, ensuring the efficient distribution of a continuous supply of safe, wholesome water to customers in North London.
  • Continue the transformation in operational performance through your Field Operations team and external suppliers, helping us to reduce reactive incidents and improve leakage and customer service, ensuring all activities are delivered safely, efficiently, and on schedule.
  • Lead the team providing exceptional service standards for our customers, undertaking and improving network performance, minimising disruption to customers and managing the repair of leaks whilst enabling our biggest ever capital investment programme – sustainably building for the future.
  • Identify and respond proactively to current and emerging risks to our network.
  • Report to the Water Director, collaborate closely with internal and external stakeholders, overseeing planning and recommending improvements on critical regional issues.

Other high‑profile areas of focus include:

  • Health and Safety: Champion a safety‑first culture, ensure all activities comply with Health and Safety regulations, and lead continuous improvement in safety behaviours and incident management.
  • Operations: Oversee operational performance and its contributed transformation, resource allocation, and supplier management to deliver high-quality services. Drive continuous improvement initiatives and support long‑term asset management planning.
  • People: Lead, mentor, and develop a high-performing regional team. Foster a culture of excellence, customer focus, and two-way communication.
  • Finance: Manage regional budgets, ensuring value for money and commercial accountability. Challenge suppliers on cost and performance, keeping spend aligned with capacity plans.

Location

Location: Lea Bridge Depot. Hours of work are Monday to Friday, 36 hours a week.

Qualifications

  • Outstanding leadership experience with a track record of engaging, inspiring, and developing teams.
  • Strong ability to influence, negotiate, and collaborate at all levels across a geographically diverse region.
  • Experience managing contractor relationships and leading teams through change.
  • Evidence of driving cultural change and continuous improvement within a regulated environment.
  • Commercial acumen and previous responsibility for managing budgets.
  • Exposure to LEAN, Six Sigma, or continuous improvement methodologies (desirable).
  • NEBOSH qualification and knowledge of the Road and Streetworks Act (advantageous).

Benefits

Competitive salary up to £100,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service.

Head of Water Networks - North London employer: Thames Water

As the Head of Water Networks in North London, you will join a forward-thinking organisation dedicated to providing safe drinking water to over 5 million residents. Our commitment to employee development is reflected in our supportive work culture, where you will have the opportunity to lead a high-performing team, drive operational excellence, and champion health and safety initiatives. With competitive salaries, generous holiday allowances, and a focus on continuous improvement, we offer a rewarding environment for those looking to make a meaningful impact in their community.
Thames Water

Contact Detail:

Thames Water Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Water Networks - North London

✨Tip Number 1

Network like a pro! Attend industry events, workshops, and meet-ups to connect with people in the water sector. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Showcase your expertise! Create a LinkedIn profile that highlights your leadership experience and achievements in managing teams and projects. Share relevant articles or insights about the water industry to position yourself as a thought leader.

✨Tip Number 3

Prepare for interviews by researching the company and its challenges. Be ready to discuss how your skills can help improve operational performance and customer service in the water networks. Tailor your responses to show you understand their needs.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to provide safe drinking water.

We think you need these skills to ace Head of Water Networks - North London

Leadership Skills
Strategic Planning
Operational Performance Management
Health and Safety Compliance
Supplier Management
Continuous Improvement
Budget Management
Negotiation Skills
Team Development
Customer Service Excellence
Risk Management
Commercial Acumen
LEAN Methodologies
Six Sigma

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Water Networks role. Highlight your leadership experience and any relevant achievements that align with the responsibilities outlined in the job description. We want to see how you can bring your unique skills to our team!

Showcase Your Experience: When detailing your work history, focus on your experience in managing teams and driving operational performance. Use specific examples that demonstrate your ability to lead and inspire others, especially in a regulated environment. This will help us see your potential impact on our water network team.

Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to read. We appreciate straightforward communication, so make it easy for us to understand your qualifications and why you're the right fit for this role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Thames Water

✨Know Your Water Networks

Before the interview, dive deep into understanding the water network systems in North London. Familiarise yourself with the challenges and innovations in the industry, especially those related to safe drinking water supply. This knowledge will help you demonstrate your strategic thinking and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

Prepare specific examples of how you've successfully led teams in the past. Highlight instances where you've inspired change or improved operational performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see your impact.

✨Emphasise Safety and Compliance

Given the importance of health and safety in this role, be ready to discuss your experience with safety regulations and how you've championed a safety-first culture in previous positions. Mention any relevant qualifications, like NEBOSH, and how they’ve helped you manage risks effectively.

✨Engage with Stakeholders

Demonstrate your ability to collaborate with various stakeholders by preparing examples of how you've successfully managed contractor relationships or worked with diverse teams. Discuss your negotiation skills and how you've influenced decisions to achieve positive outcomes in your previous roles.

Head of Water Networks - North London
Thames Water
Location: London

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