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- Tasks: Oversee framework agreements, ensuring compliance and performance across multiple partners.
- Company: Dynamic organisation focused on collaboration and excellence in supplier management.
- Benefits: Competitive salary, generous holiday allowance, and hybrid working options.
- Other info: Opportunity for career growth in a supportive and innovative workplace.
- Why this job: Join a role that shapes partnerships and drives continuous improvement in a vibrant environment.
- Qualifications: Experience in procurement or supplier management with strong communication skills.
The predicted salary is between 67250 - 67250 £ per year.
Provide framework-level commercial governance, contractual assurance and performance oversight across multi-partner framework agreements, ensuring partners remain compliant, value-focused and continuously improving throughout the framework lifecycle. The role acts as the central point of coordination for framework obligations, KPI performance, partner engagement and audit readiness, enabling confident decision-making and strong partner relationships.
What you’ll be doing as a Framework Manager
- Commercial Governance & Contractual Assurance
- Assure compliance with framework agreements, schedules and obligations across all partners.
- Coordinate the annual Framework Agreement price adjustment process, managing submissions, approvals and audit records while leaving commercial decisions with Commercial Managers.
- Support IR35 assurance processes by coordinating submission and review of partner IR35 data with the Tax function.
- Manage Partner Management Plans (Exit, Business Continuity & Disaster Recovery, Continuous Improvement and Conflict of Interests Management plans), ensuring documents are current, compliant and formally accepted at six-monthly intervals.
- Performance & KPI Assurance
- Coordinate monthly review and assurance of Partner KPI Submission Reports, facilitating agreement with internal stakeholders and partners.
- Oversee quarterly performance review cycles, ensuring outputs are captured, agreed and recorded.
- Manage delivery of Relationship Management KPIs through six-monthly 360-degree surveys and associated action plans.
- Provide clear performance insight to senior stakeholders, enabling evidence-based challenge and decision making.
- Partner Governance & Engagement
- Facilitate structured engagement with framework partners through regular catchups, quarterly reviews and Supplier Forums.
- Lead development and implementation of initiatives that strengthen collaboration and recognise supplier excellence, supporting a positive and high-performance partner culture.
- Conflict of Interest & Regulatory Assurance
- Maintain oversight of Conflict of Interest (COI) requirements at individual and organisational levels, ensuring declarations, mitigation plans and COI management plans are in place and effective.
- Support IR35 assurance processes by coordinating the submission and review of partner data with Tax and Supply Chain colleagues.
- Ensure regulatory and legal compliance activities are embedded into routine framework governance.
Base Location: Hybrid – Camelford House, Vauxhall
Working Pattern or hours: 36 hours
What you should bring to the role
- Strong background in procurement, supplier management or commercial assurance within complex, multi-supplier environments.
- Demonstrable experience of framework agreements, contract governance and KPI management.
- Ability to coordinate multiple stakeholders and approval routes while maintaining audit-quality documentation.
- Confident communicator able to challenge constructively and influence senior internal and external stakeholders.
- High attention to detail with the ability to see the wider commercial and strategic picture.
Additional skills and experiences would be great to have / bring
- Experience working in regulated or highly governed environments.
- Knowledge of CPIH-linked price adjustment mechanisms, IR35 and conflict of interest management.
- Experience of supplier performance frameworks and continuous improvement methodologies.
What’s in it for you?
- Competitive salary up to £67,250 per annum, depending on experience.
- Annual Leave - 26 days holiday per year increasing to 30 with the length of service.
Framework Manager in London employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Framework Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Framework Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of framework agreements and KPI management. Be ready to discuss how you've ensured compliance and driven performance improvements in past roles. Show them you’re the go-to person for commercial governance!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that excite you, and tailor your approach to each one. It’s all about making those connections count!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Framework Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in procurement and supplier management. We want to see how your skills align with the role of Framework Manager, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills: As a Framework Manager, you'll need to communicate effectively with various stakeholders. Use your application to demonstrate your ability to influence and challenge constructively. Share examples where you've successfully navigated complex discussions or negotiations.
Highlight Attention to Detail: We’re looking for someone with a keen eye for detail. In your application, mention specific instances where your attention to detail made a difference, especially in managing compliance or performance metrics. This will show us you can maintain audit-quality documentation.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Thames Water
✨Know Your Frameworks
Make sure you brush up on your knowledge of framework agreements and commercial governance. Be ready to discuss specific examples from your past experience where you've ensured compliance and managed KPIs effectively.
✨Showcase Your Stakeholder Skills
Prepare to demonstrate how you've coordinated multiple stakeholders in previous roles. Think of instances where you’ve influenced decisions or facilitated discussions, as this will highlight your ability to manage relationships effectively.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, come prepared with examples that showcase your meticulousness. Discuss how you’ve maintained audit-quality documentation and ensured compliance in complex environments.
✨Engagement is Key
Think about how you can foster strong partner relationships. Prepare ideas on how you’ve previously engaged with partners, facilitated reviews, or implemented initiatives that improved collaboration and performance.