Field Service Engineering in London
Field Service Engineering

Field Service Engineering in London

London Full-Time 54000 - 54000 £ / year (est.) No home office possible
Thames Water

At a Glance

  • Tasks: Maintain and optimise biogas engines while ensuring excellent customer service.
  • Company: Join Thames Water, the UK's largest water and wastewater company.
  • Benefits: Competitive salary, overtime pay, generous leave, and health benefits.
  • Other info: Flexible working arrangements and meaningful career opportunities await you.
  • Why this job: Make a real impact on communities and the environment every day.
  • Qualifications: Mechanical engineering knowledge and a full UK driving licence required.

The predicted salary is between 54000 - 54000 £ per year.

We currently have a great opportunity for you to join our waste treatment team as a Generator Field Service Engineer. As a successful candidate, your role will be to maintain, diagnose, repair and optimise the performance of a fleet of Combined Heat and Power (CHP) spark ignition biogas engines located across various Thames Water sites.

Due to the nature of this role with travelling in the Thames water area, the ideal candidate can be based anywhere in the Thames Valley and the London area.

What you’ll be doing as a Generator Field Service Engineer:

  • To carry out the planned and unplanned maintenance of the fleet of CHP Spark Ignition generators within a geographical region.
  • Work with current CHP support staff and suppliers to ensure all maintenance is carried out safely, with the least possible downtime and within budget.
  • Complete service records and reports in an accurate and timely manner.
  • Identification of parts required for the order, lubricants, and waste.
  • Ensuring excellent customer service.
  • Working to benefit other team members with skills from the product training.

Working Pattern: 45 hours per week, Monday-Friday. Plus, there is the inclusion of a standby rota for which you will receive additional payment. There is also the opportunity to earn overtime at time and a half or double rates.

You must have the ability to operate and optimise assets using engine/generator controls, such as ComAp and DIA. In-depth knowledge of all aspects of the operation and maintenance of internal combustion engines is required. Competent to work to a high level of quality, alone or as part of a team.

Ideally, NVQ/ C&G or an engine manufacturer's qualification in mechanical engineering is preferred. An electrical qualification is an advantage, but not essential. Natural / Bio / AD Gas engine, CHP, and gas system experience is desirable but not essential. A full UK driving licence is required.

Salary and Benefits:

  • Competitive salary offering up to £54,000 per annum, depending on your experience level.
  • Opportunity to earn overtime at time and a half or double rates.
  • All PPE and tools, plus the provision of a van when on duty and on call.
  • Performance-related pay plan directly linked to company performance measures and targets.
  • Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
  • Generous Pension Scheme through AON.
  • Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay.
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.

We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Field Service Engineering in London employer: Thames Water

Thames Water is an exceptional employer, offering a unique and rewarding work environment where you can make a tangible difference in the lives of millions. With competitive salaries, generous benefits including enhanced maternity leave and a robust pension scheme, as well as opportunities for career growth and flexible working arrangements, you'll find a supportive culture that values your contributions. Join us in our mission to build a sustainable future while enjoying the perks of being part of a dedicated team in the Thames Valley and London area.
Thames Water

Contact Detail:

Thames Water Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineering in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs related to field service engineering. It’s a great way to build your skills and show potential employers you’re serious about the role.

✨Tip Number 3

Prepare for interviews by brushing up on your technical knowledge and soft skills. Practice common interview questions and think about how your experience aligns with what Thames Water is looking for in a Generator Field Service Engineer.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Thames Water family. Let’s get you that job!

We think you need these skills to ace Field Service Engineering in London

Maintenance of Combined Heat and Power (CHP) systems
Diagnosis and repair of spark ignition biogas engines
Operation and optimisation of engine/generator controls (ComAp, DIA)
In-depth knowledge of internal combustion engines
Ability to work independently and as part of a team
Completion of service records and reports
Customer service skills
Mechanical engineering qualification (NVQ/C&G or equivalent)
Electrical qualification (advantageous)
Experience with Natural/Bio/AD Gas engines and gas systems
Full UK driving licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Generator Field Service Engineer role. Highlight your experience with CHP systems, internal combustion engines, and any relevant qualifications. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Thames Water and how you can contribute to our mission. Keep it concise but impactful – we love a good story!

Show Off Your Technical Skills: Don’t forget to mention your technical skills, especially with engine/generator controls like ComAp and DIA. We’re keen on candidates who can operate and optimise assets effectively, so make sure to showcase your expertise!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!

How to prepare for a job interview at Thames Water

✨Know Your Engines

Make sure you brush up on your knowledge of internal combustion engines and the specific controls like ComAp and DIA. Being able to discuss how you’ve optimised engine performance in past roles will show you’re the right fit for the Generator Field Service Engineer position.

✨Demonstrate Team Spirit

This role involves working closely with other team members and suppliers, so be ready to share examples of how you've collaborated effectively in previous jobs. Highlighting your ability to support and learn from others will resonate well with the interviewers.

✨Customer Service Matters

Since excellent customer service is key in this role, prepare to discuss how you’ve handled customer interactions in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction, as this will showcase your commitment to quality service.

✨Be Ready for Practical Questions

Expect some technical questions or scenarios related to maintenance and repair tasks. Practise explaining your thought process when diagnosing issues or performing repairs, as this will demonstrate your hands-on experience and problem-solving skills.

Field Service Engineering in London
Thames Water
Location: London

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