At a Glance
- Tasks: Maintain and support SCADA systems for essential wastewater operations.
- Company: Join the UK's largest water and wastewater company, Thames Water.
- Benefits: Competitive salary, car allowance, generous annual leave, and health perks.
- Other info: Flexible working arrangements and excellent career growth opportunities.
- Why this job: Make a real impact on vital services while driving innovation in technology.
- Qualifications: Experience with SCADA systems and strong problem-solving skills required.
The predicted salary is between 62000 - 62000 £ per year.
We are looking for a highly motivated and technically skilled Waste Site SCADA Systems Engineer to join our Operational Technology (OT) Waste SCADA support team. In this role, you will support the critical systems that keep our wastewater operations running 24/7, delivering essential wastewater services to millions of customers.
You will be responsible for maintaining and supporting Thames Waters Site SCADA systems (based on platforms such as AVEVA System Platform / Wonderware, FactoryTalk View, and Iconics), ensuring their security, resilience, and availability. Your work will enable remote monitoring, control, and data insight across treatment works and pumping stations, supporting front-line operations teams and capital delivery projects.
This is an exciting opportunity to contribute to the future of Operational Technology in the UKs largest water and wastewater company, helping us reduce pollution, improve performance, and drive innovation in a business delivering lifes essential service every day.
What you'll do as a Waste Site SCADA Systems Engineer
- SCADA System Support: Maintain high availability of site-based SCADA platforms (targeting 99.2% uptime or higher). Perform essential planned maintenance, including health checks, patches, and hotfixes. Deliver site SCADA system updates and upgrades, ensuring programmable OT/ICA assets remain up to date. Diagnose and resolve faults across SCADA systems, HMIs, and PLCs to restore system functionality. Complete disaster recovery planning and perform annual data of last resort backups. Implement and maintain security enhancements for Site SCADA systems. Proactively identify and mitigate risks related to system performance, integrity, and resilience.
- Emergency & Out-of-Hours Coverage: Participate in the out-of-hours support roster for SCADA fault response. Respond to and resolve high-impact incidents, using technical expertise and historical data. Escalate recurring faults and contribute to root cause analysis and long-term mitigation.
- Incident & Request Management: Respond to SCADA-related service requests (TAPS) within 15 working days. Engage with OT Fault Databases to improve service delivery and reduce reactive workload. Support OT access, alarm, and event data requests for operational and compliance needs.
- Project & Change Support: Champion the OT Change Management and Risk Assessment process. Support Capital Delivery teams with design input, commissioning support, and risk reviews. Ensure all changes to site OT systems are controlled and documented. Provide system data and insights to help projects meet operational needs and reduce risks.
- Technical Collaboration & Subject Matter Expertise: Act as a subject matter expert for site-based OT and SCADA systems in your regional area. Provide mentoring and technical guidance to ICA Technicians and other stakeholders. Collaborate closely with local Operations and OT teams to ensure system performance and reliability.
- Team Development & Continuous Improvement: Maintain documentation for disaster recovery, system configuration, and support procedures. Support knowledge sharing across the wider OT team through guides and mentoring. Identify and champion opportunities for process improvement, system upgrades, and automation.
What you should bring to the role:
- Essential Experience: Hands-on experience in maintenance or delivery of SCADA/ICA systems (e.g. AVEVA System Platform / Wonderware, FactoryTalk View, Iconics, and Allen-Bradley PLCs). Excellent interpersonal skills and the ability to work closely with operational teams. A strong passion for customer service, especially among internal technical stakeholders. Clear and effective communication skills, including the ability to explain technical issues to non-technical audiences. Proven problem-solving skills with the ability to balance technical, operational, and customer-focused decision-making.
- Essential Technical Skills & Qualifications: Recognised technical qualification in Operational Technology, ICA, or SCADA systems. In-depth experience supporting and configuring AVEVA, FactoryTalk, or Iconics SCADA platforms. Expertise in PLC-based systems, especially Allen-Bradley controllers. Knowledge of LAN and IP-based communications within OT environments. Proficiency in Microsoft Office and common IT tools for reporting and analysis.
- Desirable Experience: Ability to manage conflicting priorities and deliver both reactive and project-based work. Knowledge or prior experience within the water or wider utilities sector. Exposure to project work across planning, design, and delivery stages of ICA systems. Familiarity with regional SCADA systems and telemetry solutions.
- Desirable Technical Skills & Qualifications: Working knowledge of basic LAN network troubleshooting. Understanding of network design principles, including VLANs, subnets, and redundancy protocols such as MRP or RSTP.
What's in it for you?
- Competitive salary: Competitive salary up to 62,000 per annum.
- Car Allowance: 4,500.
- Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
We are the UKs largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we have a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Site SCADA Engineer (Waste) - Beckton, Greater London in Ilford employer: Thames Water
Thames Water is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes generous annual leave, a car allowance, and a robust pension scheme. With a strong commitment to employee growth and a diverse, inclusive work culture, you will have the opportunity to make a meaningful impact on essential services while enjoying flexible working arrangements in a supportive environment. Join us in our mission to build a better future for our customers and communities, where every day presents new challenges and opportunities for innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Site SCADA Engineer (Waste) - Beckton, Greater London in Ilford
✨Tip Number 1
Network like a pro! Reach out to current employees at Thames Water on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your SCADA systems knowledge. Be ready to discuss specific platforms like AVEVA or FactoryTalk, and think of examples where you've solved technical issues in the past.
✨Tip Number 3
Show your passion for customer service! During interviews, highlight how your work impacts customers and how you’ve gone above and beyond to support internal teams. It’s all about making a difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Thames Water family.
We think you need these skills to ace Site SCADA Engineer (Waste) - Beckton, Greater London in Ilford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site SCADA Engineer role. Highlight your hands-on experience with SCADA/ICA systems and any relevant technical qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our mission at Thames Water. Keep it concise but impactful – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled technical challenges in the past, especially in SCADA systems. We’re all about innovation and resilience here at StudySmarter!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Thames Water
✨Know Your SCADA Systems
Make sure you brush up on your knowledge of SCADA systems, especially AVEVA, FactoryTalk, and Iconics. Be ready to discuss your hands-on experience with these platforms and how you've maintained or upgraded them in the past.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in SCADA systems or PLCs. Highlight your ability to balance technical issues with operational needs, as this will demonstrate your problem-solving prowess.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You might be asked to explain a technical issue to someone without a technical background, so being able to communicate effectively is key.
✨Demonstrate Team Collaboration
Be ready to talk about your experience working with operational teams and how you've contributed to team development. Mention any mentoring roles you've taken on, as well as how you've shared knowledge within your team.
