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- Tasks: Manage framework agreements and ensure compliance while driving performance and partner engagement.
- Company: Join the UK's largest water and wastewater company, making a real difference every day.
- Benefits: Competitive salary, generous annual leave, pension scheme, and health benefits.
- Other info: Flexible working arrangements and meaningful career opportunities await you.
- Why this job: Be part of a team that impacts millions and helps protect our planet's water resources.
- Qualifications: Experience in procurement or supplier management, with strong communication and coordination skills.
The predicted salary is between 67250 - 67250 £ per year.
Contract: Permanent
Salary: Competitive salary up to £67,250 per annum, depending on experience
Provide framework-level commercial governance, contractual assurance and performance oversight across multi-partner framework agreements, ensuring partners remain compliant, value-focused and continuously improving throughout the framework lifecycle. The role acts as the central point of coordination for framework obligations, KPI performance, partner engagement and audit readiness, enabling confident decision-making and strong partner relationships.
What you’ll be doing as a Framework Manager
- Commercial Governance & Contractual Assurance: Assure compliance with framework agreements, schedules and obligations across all partners. Coordinate the annual Framework Agreement price adjustment process, managing submissions, approvals and audit records while leaving commercial decisions with Commercial Managers. Support IR35 assurance processes by coordinating submission and review of partner IR35 data with the Tax function. Manage Partner Management Plans (Exit, Business Continuity & Disaster Recovery, Continuous Improvement and Conflict of Interests Management plans), ensuring documents are current, compliant and formally accepted at six-monthly intervals.
- Performance & KPI Assurance: Coordinate monthly review and assurance of Partner KPI Submission Reports, facilitating agreement with internal stakeholders and partners. Oversee quarterly performance review cycles, ensuring outputs are captured, agreed and recorded. Manage delivery of Relationship Management KPIs through six-monthly 360-degree surveys and associated action plans. Provide clear performance insight to senior stakeholders, enabling evidence-based challenge and decision making.
- Partner Governance & Engagement: Facilitate structured engagement with framework partners through regular catchups, quarterly reviews and Supplier Forums. Lead development and implementation of initiatives that strengthen collaboration and recognise supplier excellence, supporting a positive and high-performance partner culture.
- Conflict of Interest & Regulatory Assurance: Maintain oversight of Conflict of Interest (COI) requirements at individual and organisational levels, ensuring declarations, mitigation plans and COI management plans are in place and effective. Support IR35 assurance processes by coordinating the submission and review of partner data with Tax and Supply Chain colleagues. Ensure regulatory and legal compliance activities are embedded into routine framework governance.
Base Location: Hybrid – Camelford House, Vauxhall
Working Pattern or hours: 36 hours
What you should bring to the role
- Strong background in procurement, supplier management or commercial assurance within complex, multi-supplier environments.
- Demonstrable experience of framework agreements, contract governance and KPI management.
- Ability to coordinate multiple stakeholders and approval routes while maintaining audit-quality documentation.
- Confident communicator able to challenge constructively and influence senior internal and external stakeholders.
- High attention to detail with the ability to see the wider commercial and strategic picture.
Additional skills and experiences would be great to have/bring:
- Experience working in regulated or highly governed environments.
- Knowledge of CPIH-linked price adjustment mechanisms, IR35 and conflict of interest management.
- Experience of supplier performance frameworks and continuous improvement methodologies.
What’s in it for you?
- Competitive salary up to £67,250 per annum, depending on experience.
- Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
Framework Manager - Bermondsey, Greater London in Hitchin employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Framework Manager - Bermondsey, Greater London in Hitchin
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their goals. Practise common interview questions and think of examples that highlight your skills in procurement and supplier management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Framework Manager - Bermondsey, Greater London in Hitchin
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Framework Manager role. Highlight your experience in procurement and supplier management, and show how you can bring value to our team at Thames Water.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in past roles. Whether it’s managing KPIs or coordinating with stakeholders, we want to see how you’ve made an impact.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Thames Water family.
How to prepare for a job interview at Thames Water
✨Know Your Frameworks
Make sure you understand the ins and outs of framework agreements, especially in a multi-partner environment. Brush up on your knowledge of compliance, KPI management, and how to ensure partners are meeting their obligations. This will show that you're not just familiar with the role but also ready to hit the ground running.
✨Prepare for Stakeholder Engagement
Since this role involves coordinating multiple stakeholders, practice how you'll communicate effectively with both internal teams and external partners. Think about examples from your past experiences where you've successfully managed relationships and resolved conflicts. Being able to articulate these will demonstrate your ability to influence and engage.
✨Showcase Your Attention to Detail
Given the importance of audit-quality documentation in this role, be prepared to discuss how you ensure accuracy and thoroughness in your work. Bring examples of how you've maintained high standards in documentation or compliance processes in previous roles. This will highlight your suitability for the position.
✨Demonstrate Continuous Improvement Mindset
The job requires a focus on continuous improvement methodologies. Be ready to share specific instances where you've implemented changes that led to better performance or efficiency. This will not only show your proactive approach but also align with the company's values of striving for excellence.