Mobile Shift Controller in Guildford

We are looking for a Mobile Shift Controller to join Thames Water on a permanent basis. You will be working in a close-knit and supportive team with other shift technicians with a responsibility to make important and influential decisions to optimise the process of water production to maintain output and water quality. The base location will be the Shalford Water Production site in Surrey (GU4 8BW) but will involve travel and responsibility to the wider Guildford area comprising five other Water Treatment Works and storage reservoirs. Working pattern will be on a 12-hour rotating shift. This is a diverse and fast-paced role where no two days will be the same. It provides a fantastic opportunity to think differently about how we ensure the reliability and resilience of our assets, whilst developing our people and driving a sustainable operating model. You will gain a wealth of exposure to the wider business in the largest Water and Wastewater Company in the UK. You will work with leaders from across the business, contractors and colleagues alike, ensuring health and safety are at the forefront of our work. This is a perfect opportunity to further develop your leadership experience with real progression opportunities. You will undertake ‘Level 5 Management of Water Production’ training, developing your competency and knowledge across wide-ranging aspects of water production.

What you’ll be doing as a Mobile Shift Controller:

• Work with site managers, on-site maintenance, Water Quality and off-site control centre teams whilst closely monitoring the process to maintain water production and a smooth-running site.
• Problem-solve, respond and take control of challenging situations as they arise providing technical input.
• Use Supervisory Control and Data Acquisition (SCADA) to monitor and control water treatment processes.
• Carry out sampling and related analysis to ensure compliance with internal standards and external regulations.
• Manual fault finding, intervention and emergency response to maintain the treatment process or customer supply.
• Maintaining documented records and shift logs.
• Taking responsibility for your health and safety, highlight any potential issues, contribute to risk assessments, and take action to make the area safe where possible.
• Keep your technical knowledge up to date and be aware of changes in procedures and asset standards.

To thrive in this role, the essential criteria you’ll need is:

• Experience working in a process and/or manufacturing environment in a control and quality assurance role.
• Experience may be from the water industry but may also be from food or product manufacturing, industrial brewing, or other utility industries.
• Hands-on and practical experience with impeccable attention to detail and troubleshooting skills.
• ‘Can-do’ attitude, strong problem-solving abilities, and a solution-focused approach.
• Ability to remain calm and follow established procedures while communicating clearly and effectively.
• Competent to use company IT systems and Microsoft Office.
• Experience with SCADA software is an advantage – please highlight this on your application.
• Full UK driving licence as you will need to travel in a company vehicle to various operational sites.

What’s in it for you?

• Salary from £35,000 per annum, depending on skills and experience.
• Benefits to support you and your family’s health, wellbeing, and finances – including annual health MOTs and access to physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water:

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.