At a Glance
- Tasks: Manage and safeguard critical documentation for innovative water resource projects.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Earn up to £55,000, enjoy 26 days holiday, and access a wide benefits scheme.
- Why this job: Make a real impact on sustainable water solutions while advancing your career.
- Qualifications: Experience in document management and knowledge of ISO 19650 principles required.
- Other info: Flexible working arrangements and fast-tracked career opportunities await you.
The predicted salary is between 47000 - 63000 £ per year.
Document Manager – London, Greater London, SE1 7TP Contract: PermanentSalary: Offering up to £55,000 per annum depending on skills and experience.We have an exciting requirement for a Document Manager to join Thames Water in the delivery of strategic regional water resources solutions, including Strategic Regional Options (SROs). This role provides an opportunity to develop a career and participate in projects which are deemed to be the leading edge for the water industry and are critical to ensuring the long-term availability of water supplies for our customers.If you\’re passionate about making a real impact and driving forward industry-leading solutions, we want to hear from you.What you’ll be doing as a Document Manager As a Document Manager, you’ll be supporting the Thames Water (TW) Strategic Resource Option (SRO) Portfolio team to deliver Client-side Document Management under the direction of the Senior Information Manager and in the frame with the SRO Digital Strategy.The Document Manager is responsible for the accurate management and safeguarding of the SRO portfolio documentation generated by the Thames Water team and technical partners in support of the project requirements. This includes but is not limited to processes and procedures, manuals, reporting, correspondence and other supporting documentation.This role involves working to tight deadlines and ensuring that all parties, both internal and external, are following consistent processes and procedures.The role is required to effectively deliver document control and management strategies, performing regular audits to confirm the compliance of the information deliverables and the alignment with the information production methods and procedures.This is a progressive portfolio that requires the candidate to be open to changes in priorities and deadlines.Working closely with the Senior Information Manager, ensuring standards, systems, procedures and processes are effectively applied and managed across the project’s portfolio. Support the development and implementation of a Document Management Plan. Be the central point of contact across internal and external stakeholders, proactively identifying, chasing, and resolving issues relating to the information management systems and processes through audits, continuous review and individual usage feedback. Maintaining project CDE tools, project file structure, containers, and workflows. Manage and monitor access control, adding and removing users and setting user access rights. Conduct and oversee quality assurance of documentation and information exchanges in line with Thames Water requirements, BS EN ISO 19650 and the UK BIM Framework guidance. Support information management and collaboration through the company platforms, e.g. SharePoint, Asite and the relevant stakeholders’ tools (e.g. ProjectWise) as per the project requirements. Ensure published documents are accurate, comply with company standards and policies and protect and secure confidential and proprietary information. Ability to support the delivery of training related to information systems, tools and processes. This is a hybrid role with a base Location of Camelford House, 89 Albert Embankment, London SE1 7TP.The essential criteria to help you succeed in this role are: Previous experience managing a small team of Document Controllers. Understanding of how information management practices can bring about tangible process improvement. Experience in conducting and overseeing information management practices in line with BS EN ISO 19650 and the UK BIM Framework. Experience with SharePoint and other Information Management Systems. (Asite, Projectwise, Business Collaborator, Aconex) Understanding of ISO 19650 principles and UK BIM Framework guidance governing CDE, Information Containers and Information Exchange. Good understanding of Cyber Security principles, particularly RBAC. (Role-Based Access Control). Experience in the creation/development of templates and guidance documents. The ability to support multiple stakeholders and promote collaborative relationships. Understanding of how information management practices can bring about tangible process improvement. Additional skills and experiences would be great to have/bring: Able to work as part of a team with good interpersonal skills. Self-motivated and comfortable working in a matrix delivery environment. Self-motivated individual with the ability to understand processes and work under pressure. What’s in it for you? Competitive salary up to £55,000 per annum, depending on skills and experience. Annual Leave – 26 days holiday per year, increasing to 30 with the length of service. (Plus, bank holidays) Contributory pension – Defined Contribution – Maximum of 12% -2x employee contribution. Personal Medical Assessments – Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Find out more about our benefits and perksWho are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Document Manager - London, Greater London employer: Thames Water
Contact Detail:
Thames Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Document Manager - London, Greater London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Thames Water and understanding their values. Tailor your answers to show how your skills align with their mission of providing sustainable water solutions.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your responses. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining the Thames Water family!
We think you need these skills to ace Document Manager - London, Greater London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Document Manager role. Highlight your experience with document management systems and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Teamwork Skills: Since this role involves working closely with various stakeholders, it's important to demonstrate your ability to collaborate effectively. Share examples of how you've successfully worked in teams and managed relationships in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is received directly by our team and helps us keep track of all candidates. Plus, it’s super easy to do!
How to prepare for a job interview at Thames Water
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Document Manager. Brush up on your knowledge of BS EN ISO 19650 and the UK BIM Framework, as these are crucial for the role. Being able to discuss how you've applied these principles in past experiences will show you're the right fit.
✨Showcase Your Team Skills
Since managing a small team of Document Controllers is part of the job, be ready to share examples of how you've successfully led teams in the past. Highlight your interpersonal skills and how you’ve fostered collaboration among stakeholders to achieve project goals.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges related to document management. Think about scenarios where you had to resolve issues with information management systems or ensure compliance with documentation standards. Practising these responses can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the current projects the SRO Portfolio team is working on or how they measure success in document management. This not only shows your enthusiasm but also helps you gauge if the role is right for you.