At a Glance
- Tasks: Manage supplier orders and ensure timely delivery of spares while resolving issues.
- Company: Join the UK's largest water and wastewater company, making a real difference.
- Benefits: Competitive salary, 26 days holiday, pension scheme, and health assessments.
- Other info: Flexible working arrangements and opportunities for career growth.
- Why this job: Be part of a team that impacts millions and helps protect our planet's water.
- Qualifications: Experience in supplier management, data analytics, and strong communication skills.
The predicted salary is between 40000 - 42000 £ per year.
We are currently recruiting a Supplier Manager to join our Renewals and Logistics team. Within this role, you will be required to expedite supplier purchase orders to ensure the timely delivery of spares, identify and escalate potential problems in the supplier base before they impact service levels.
Ensure orders are placed with our suppliers that are optimised to deliver:
- Availability of spares
- Minimising inventory
- Avoiding obsolescence risk
Prompt action on order exceptions, ensuring the forecast, planned stockholding and ordering profile are all correct. Analysis of data to support reporting for insight into inventory and ordering trends to drive process and system change requests, and act as the first point of contact for internal and external customers, delivering high levels of customer satisfaction.
What you will be doing as a Supplier Manager:
- Ensuring all supplier arrears have an up-to-date ETA.
- Deeply understand the causes of availability failure & actively manage performance improvement.
- Prompt resolution of items in Operations, Inbound Problem resolution, working with suppliers to prevent recurrence.
- Prompt resolution of invoice queries from finance, working to prevent recurrence.
- Ensuring all order exceptions are actioned promptly.
- All high-value orders are signed off appropriately and logged.
- Request order pull forwards where there is a predicted stock out before the next planned delivery.
- Support Data analysis & reporting.
- Manage customer queries and complaints relating to spares job orders/requirements.
- Create and maintain material master data to ensure smooth supply chain operation.
- Ensure the completion of daily tasks by the Supply Chain team, maintaining accountability and a focus on continuous improvement.
- Purchase Order Compliance & Supplier OTIF.
- Availability/Job awaiting spares & non-stocked parts recovery lead time.
- ETA & Comment coverage.
- Job backorder ETA & Comments coverage.
Location: Your base location will be Didcot, Oxfordshire.
Working Hours: Monday to Friday, 36 hours per week.
What you should bring to the role:
- Supplier or Inventory management, customer service or master data management experience.
- Data analytics to provide business insight and reporting.
- Excel and Microsoft Access skills to support data manipulation.
- Demonstrable problem-solving skills.
- Experience of working closely with other departments and teams, removing all silo activity.
- Strong communication skills.
- Experience of active role within projects.
- Master data management.
- Data interrogation, analysis and presentation.
Whats in it for you?
- Offering between 40,000 to 42,000 per annum, depending on experience and skills.
- 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
- Contributory pension - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments open to all once a year.
- Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being.
We are the UKs largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way.
We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Supplier Manager - Didcot, Oxfordshire employer: Thames Water
Thames Water is an exceptional employer, offering a unique and rewarding work environment in Didcot, Oxfordshire, where you can make a meaningful impact on the lives of millions. With competitive salaries, generous holiday allowances, and a commitment to employee growth through flexible working arrangements and comprehensive benefits, we foster a culture of inclusivity and support. Join us to be part of a dedicated team that values your contributions and empowers you to thrive in your career while helping to protect our vital water resources for future generations.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Manager - Didcot, Oxfordshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Supplier Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to supplier management and logistics. This will help you tailor your answers and show that you’re genuinely interested in being part of the Thames Water family.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges in supplier or inventory management. Being able to demonstrate your analytical abilities will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining us at Thames Water and making a difference.
We think you need these skills to ace Supplier Manager - Didcot, Oxfordshire
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supplier Manager role. Highlight your experience in supplier or inventory management, and don’t forget to mention your data analytics skills. We want to see how you can bring value to our Renewals and Logistics team!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. Whether it’s resolving invoice queries or managing order exceptions, we love to see candidates who can think on their feet and come up with effective solutions.
Highlight Your Communication Skills:Strong communication is key for this role, so make sure to demonstrate your ability to work closely with different teams. Share instances where you’ve successfully managed customer queries or collaborated on projects to show us you’re a team player.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Thames Water
✨Know Your Numbers
As a Supplier Manager, you'll be dealing with data analytics and inventory management. Brush up on your Excel and Microsoft Access skills before the interview. Be ready to discuss how you've used data to drive insights and improvements in past roles.
✨Understand the Supply Chain
Familiarise yourself with the supply chain processes relevant to the role. Be prepared to talk about your experience in managing supplier relationships and resolving order exceptions. Highlight any specific examples where you improved service levels or reduced inventory risks.
✨Showcase Your Problem-Solving Skills
The role requires strong problem-solving abilities. Think of specific challenges you've faced in previous positions and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, demonstrating your ability to collaborate with different teams.
