At a Glance
- Tasks: Ensure projects are ready for real-world operation and drive operational excellence.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Competitive salary, generous holiday, pension scheme, and health benefits.
- Other info: Flexible working arrangements and excellent career growth opportunities.
- Why this job: Make a real impact on communities and the environment every day.
- Qualifications: Strong communication skills and project delivery experience required.
The predicted salary is between 40000 - 52000 £ per year.
We are looking for an Operations Integration Specialist to join Thames Water permanently. In this role, you will ensure everything we deliver is ready for real-world operation by embedding operational requirements from the very start of the project lifecycle. Working closely with Capital Delivery teams while being embedded in Operations, you will bridge project delivery and operational excellence—driving compliance, resilience, efficiency, and performance. From day one, you will represent Operations to ensure solutions are practical, sustainable, and ready for day-to-day use.
What you will be doing as an Operations Integration Specialist:
- Working on behalf of Operations and managing expectations to solution delivery (ensuring maintenance requirements are considered as part of the core design – feedback & challenge).
- Be engaged at a local level and understand site performance and restrictions, flagging risk to delivery.
- Manage and facilitate meetings, workshops, and progress reviews. Manage site access requests.
- Support decisions around temporary arrangements, and understand critical information around temporary solutions.
- Monitor project from an operational perspective, liaise with all relevant parties, internal & external.
- Working with system planning, identifying gaps between investment plans and operational requirements.
- Working closely with Operational site teams to encourage synergies to deliver project success. The role holder is expected to be present on site as required to ensure ownership of related activity and reduce the impact on front-line teams.
Base location: Travelling between sites - Crawley (STW), Dorking (STW) - Earlswood (STW)
Working pattern: Hybrid – 36 hours per week (Mon-Fri)
What should you bring to the role?
To thrive in this role, the essential criteria you will need are:
- Ability to demonstrate delivery of projects to meet commercial/technical and Operational objectives, as well as system optimisation.
- Excellent communication and strong interpersonal skills are essential alongside the ability to manage and influence multiple high-level and external stakeholders whilst delivering to tight deadlines.
- Knowledge & understanding of catchment and area implications to site performance to feed decision making on solution implementation.
- Awareness of legislative frameworks relating to future requirements that may impact delivery.
- Self-starting, resilient and tenacious whilst managing multiple priorities under pressure.
- Good knowledge of H&S systems, processes, and procedures.
- Full UK Driving License Required.
Additional skills and experiences would be great to have/bring:
- Previous experience of working in an Engineering solutions environment is desirable.
- A degree in a relevant field or equivalent is desirable, and/or experience within the water or a similar utilities industry.
What’s in it for you?
- Offering a salary from £47,010 per annum, depending on skills and experience.
- Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Company Car Allowance (subject to criteria).
- Pension: Maximum of 12% = 2x employee contribution.
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we?
We are the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values.
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you will enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you are looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we will be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family.
Why choose us? Learn more.
We are committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We are here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you will have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Operations Integration Specialist in Cornwall employer: Thames Water
Thames Water is an exceptional employer, offering a unique and rewarding work environment where you can truly make a difference in the lives of millions. With a strong commitment to employee growth, flexible working arrangements, and a comprehensive benefits package, including generous annual leave and a robust pension scheme, you'll find ample opportunities to thrive both personally and professionally. Join us in our mission to build a sustainable future while enjoying a supportive and inclusive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Integration Specialist in Cornwall
✨Tip Number 1
Network like a pro! Reach out to current employees at Thames Water on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the key responsibilities of an Operations Integration Specialist and think of examples from your past that demonstrate your skills in project delivery and stakeholder management.
✨Tip Number 3
Show your passion for sustainability and operational excellence during interviews. Talk about how you can contribute to Thames Water's mission and values, and be ready to discuss how you can help bridge project delivery with operational needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Thames Water family.
We think you need these skills to ace Operations Integration Specialist in Cornwall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Operations Integration Specialist. We want to see how you can bridge project delivery and operational excellence!
Showcase Your Communication Skills:Since this role involves managing multiple stakeholders, it's crucial to demonstrate your excellent communication abilities. Use clear examples in your application that show how you've successfully influenced others in past projects.
Highlight Relevant Experience:If you've worked in an engineering solutions environment or have experience in the water or utilities industry, make it known! We love seeing candidates who bring relevant knowledge to the table.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity at Thames Water.
How to prepare for a job interview at Thames Water
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Integration Specialist role. Familiarise yourself with Thames Water's projects and how operational requirements are integrated from the start. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves managing multiple stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated complex ideas or managed expectations in previous roles. This will highlight your interpersonal skills and ability to influence others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you've had to manage risks or facilitate meetings effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience.
✨Understand the Bigger Picture
Research Thames Water's mission and values, and think about how they align with your own. Be ready to discuss how your background in project delivery and operational excellence can contribute to their goals. Showing that you’re aligned with their vision will set you apart from other candidates.