At a Glance
- Tasks: Collect water samples and ensure quality for 15 million people.
- Company: Join Thames Water, the UK's largest water company.
- Benefits: Earn £14.80 per hour with flexible working hours.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real difference in your community by ensuring safe drinking water.
- Qualifications: Clean UK driving licence and excellent customer service skills required.
The predicted salary is between 30 - 30 £ per hour.
Join the UK’s largest water company and help keep water flowing for 15 million people. With 2.6 billion litres delivered daily and over 500,000 water quality tests each year, your work will directly protect the safety of our drinking water and the communities we serve.
What you’ll be doing as a Water Quality Technician:
- Collecting samples from treatment works, reservoirs and customer homes.
- Overseeing the management of your sampling records and maintenance of sampling equipment, ensuring they’re kept to industry standards.
- Liaising with the technical scheduling team, CSWQ group, and regulatory and performance team to plan your workload and deliver the monitoring programme.
- Assisting with investigating supply issues or customer complaints if they arise.
Base Location: Crossness, Abbey Wood, South East London, SE2 9AQ
What you should bring to the role:
- A full UK, clean driving license with a willingness to plan your routes, drive long distances, and comfortable driving a large commercial van in busy environments and remote rural locations.
- Excellent customer service skills for visiting customers’ homes and cold calling properties.
- Excellent attention to detail for recording samples on a daily basis.
- Strong organizational skills and can work independently.
- An existing knowledge of the water industry, if not a willingness to learn the water industry and its processes.
- Good computer literacy.
What’s in it for you?
- Hourly Pay rate: £14.80
- Location: Crossness - Abbey Wood
- Length of assignment: 26 weeks
- Working hours: 38 hours per week, Monday - Friday
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. Our overarching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.
Please note you will be on assignment at Thames Water via Pertemps.
Water Quality Technician - Abbey Wood, Greater London in Chadwell Heath employer: Thames Water
Thames Water is an exceptional employer, dedicated to delivering life's essential service while fostering a diverse and inclusive work environment. As a Water Quality Technician in Abbey Wood, you'll enjoy competitive pay, comprehensive training, and the chance to make a tangible impact on community health and safety. With a strong emphasis on employee growth and collaboration, you'll be part of a team that values your unique contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Water Quality Technician - Abbey Wood, Greater London in Chadwell Heath
✨Tip Number 1
Get to know the company! Research Thames Water and understand their mission. When you show up for an interview, drop in some knowledge about their work and values. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Water Quality Technician, you'll be visiting customers' homes. Role-play scenarios with friends or family to get comfortable with handling questions and concerns. Confidence is key!
✨Tip Number 3
Be ready to talk about your organisational skills. You’ll need to manage sampling records and equipment. Prepare examples from your past experiences where you’ve successfully juggled multiple tasks or projects.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on joining the team. Don’t wait too long; apply early to avoid missing out!
We think you need these skills to ace Water Quality Technician - Abbey Wood, Greater London in Chadwell Heath
Some tips for your application 🫡
Show Your Passion for Water Quality:When writing your application, let us know why you're excited about working in the water industry. Share any relevant experiences or interests that highlight your commitment to keeping our water safe and clean.
Be Detail-Oriented:As a Water Quality Technician, attention to detail is key. Make sure your application is free from typos and clearly outlines your skills and experiences. This will show us that you can handle the meticulous nature of the job.
Highlight Your Customer Service Skills:Since you'll be visiting customers' homes, it's important to demonstrate your excellent customer service skills. Include examples of how you've successfully interacted with customers in the past, as this will resonate well with us.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Thames Water
✨Know Your Water
Familiarise yourself with the basics of water quality and the processes involved in testing. Brush up on any relevant regulations and standards that Thames Water adheres to, as this will show your commitment and understanding of the industry.
✨Show Off Your Customer Service Skills
Since you'll be visiting customers' homes, it's crucial to demonstrate excellent customer service skills. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations, to showcase your ability to communicate effectively.
✨Organisational Skills Matter
Highlight your organisational skills during the interview. Be ready to discuss how you manage your time and workload, especially when it comes to planning routes and maintaining sampling records. This role requires attention to detail, so share specific strategies you use to stay organised.
✨Be Ready for Practical Questions
Expect practical questions related to the role, such as how you would handle a supply issue or customer complaint. Think through potential scenarios beforehand and prepare your responses to demonstrate your problem-solving abilities and readiness to tackle real-world challenges.
