Are you self-motivated and organised with a curious mindset? Are you passionate about the environment, reducing water leakage and improving water networks?
Join Thames Water as a DMA Performance Technician and play a vital role in creating healthy District Metered Areas (DMAs), through reducing leakage and enhancing the performance of our clean water network.
In this role, you’ll take ownership of a patch of District Metered Areas (DMAs), using data insights, field expertise and your problem-solving skills you will maintain network health and deliver real environmental improvements.
This is a field-based role offering variety, autonomy and the opportunity to make a tangible impact every day.
What you’ll be doing as a DMA Performance Technician:
- Take full accountability for leakage and network health across your assigned DMAs.
- Analyse flow, pressure, and asset data to identify trends, issues, and improvement opportunities.
- Support leak detection activity and unaccounted-for-water reduction campaigns.
- Develop and deliver both reactive and long-term plans to improve network performance
- Respond to DMA points of interest and complete effective interventions that resolve DMA health/operability issues.
- Work collaboratively with internal teams and contractors to ensure safe, high-quality, and cost-effective repairs.
- Engage with customers and stakeholders, providing clear communication during planned and reactive works.
- Continuously review performance data to drive efficiency and innovation.
- Champion and promote a strong health & safety culture in all activities.
Location: Field based with access to our Bourne End office 1/2 times a week.
Hours: 12 month fixed term contract – 38 hours a week
The essential criteria to help you succeed in this role is:
- Strong ability to interpret data and translate it into practical actions.
- Demonstrated problem-solving skills and a proactive mindset.
- Ability to work with multiple stakeholders, including contractors and operational teams.
- Background in a safety-critical, customer-focused environment.
- Strong communication and interpersonal skills.
- Full UK driving licence and confidence travelling between sites.
Additional skills and experiences would be great to have/bring:
- Proven experience in leakage management, water networks, or utilities operations would be beneficial.
- Good understanding of clean water networks and distribution systems, water mains and associated assets, domestic plumbing and leakage behaviour.
- Hands-on experience in field-based leak detection and network operations.
- Experience managing both reactive and planned leakage reduction activities.
- Experience in coordinating work or projects is desirable.
What’s in it for you?
- Offering a salary between £28,970 to £43,460 per annum depending on skills and experience.
- Annual Leave - 26 days holiday per year, increasing to 30 with length of service (plus
DMA Performance Technician in Bourne End employer: Thames Water
Thames Water is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With a focus on innovation in wastewater operations, employees benefit from hybrid working arrangements, a 36-hour week, and opportunities to mentor colleagues while contributing to impactful projects. The Crossness location provides a unique environment where you can make a meaningful difference in the community and enhance your technical skills in a collaborative setting.
