We’re looking for a Water Operations Analyst to join our team, supporting the safe and effective operation of our clean water network.
You’ll work closely with Systems Optimisation Engineers, Leakage teams and other colleagues across the business, helping us maintain reliable water supplies, manage pressure and respond effectively when unexpected network issues arise.
What you’ll be doing as a Water Operations Analyst
- Investigating pressure issues, customer complaints and network alarms, using data to understand problems and identify solutions.
- Supporting planned network isolations and optimisation projects.
- Assisting during unplanned and emergency events to minimise disruption to customers.
- Helping investigate longer-term network issues, including low pressure, low flows, resilience and network integrity.
- Making sure network activities follow the correct operational and risk-management procedures.
Base location: Ashford Common (WTW) - TW15 1RU
Working hours: 9 am to 5 pm (or 8 am to 4 pm) Monday to Friday
What we’re looking for
- A degree in a technical discipline such as engineering or science would be advantageous, or equivalent practical experience
- An interest in hydraulic systems, water networks and clean water operations
- Strong analytical and problem-solving skills, with the ability to interpret operational and performance data
- Good communication skills and confidence working with a wide range of stakeholders
- A proactive approach and genuine willingness to learn and develop a long-term career in the water industry
- A full UK driving licence and access to transport would be helpful (but not essential) as some travel across the Thames Water area required for this role
What's in it for you?
- This role will be paid from £34,820 up to £40,000 depending on skills and experience
- 26 days holiday per year, increasing to 30 with the length of service (plus
Systems Optimisation Analyst in Ashford employer: Thames Water
Thames Water is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With a focus on innovation in wastewater operations, employees benefit from hybrid working arrangements, a 36-hour week, and opportunities to mentor colleagues while contributing to impactful projects. The Crossness location provides a unique environment where you can make a meaningful difference in the community and enhance your technical skills in a collaborative setting.
