Site Production Manager in Ashford

We have an exciting opportunity for a Site Production Manager to join a successful, highly performing team in Water Production. Working in a high-profile role responsible for the day-to-day operation of Europe’s largest Water Production Treatment works. The role involves the direct line management of various operational site-based teams, who are responsible for the operation and monitoring of all processes on site.

What you’ll be doing as a Site Production Manager:

• You will be responsible for all aspects of the day-to-day operation of Thames Water’s largest Production Plant, including direct and indirect people performance management and coaching.
• Direct line management of other managers and highly experienced Process Control Engineers.
• Process management.
• Extensive site production planning with a key focus on water production, ensuring the site remains compliant with several regulatory outputs, including water quality compliance, environmental permitting and COMAH compliance as the Controller of the premises of a large COMAH site.
• Responsible for all aspects of health and safety related to the operation of the site.
• Liaison with key internal and external stakeholders at all levels.
• Supporting and facilitating other teams responsible for delivering service to our customers.
• Maintain and contribute to a succession plan as part of the wider Water Production team.
• Proactive administration of the recruitment process to maintain the resource level in the team.

What should you bring to the role?

• Have previous knowledge and experience working in a clean/wastewater treatment process environment.
• Have demonstrable management experience of front‑line operational teams in a similar environment.
• Have excellent communication and interpersonal skills, alongside excellent organisational skills, a keen eye for detail and demonstrable ability to manage and prioritise a heavy workload under pressure.
• You will be confident in your ability to present key findings and liaise with managers of all levels.
• Having a strong background in process management with excellent skills in operations, engineering, finance, H&S, stakeholder engagement, and customer focus is essential.
• Due to the nature of this role, you must hold a full UK driver’s licence.

What’s in it for you?

• Offering a salary up to £60,000 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 days with length of service (plus bank holidays).
• Contributory pension – defined contribution, maximum of 12%, 2x employee contribution.
• Personal medical assessments – open to all once a year.
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous pension scheme through AON.
• Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced maternity leave, 26 weeks full pay and 13 weeks half pay.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. Real purpose, real support, real opportunities. We’re committed to being a great, diverse and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.