At a Glance
- Tasks: Support and maintain SCADA systems for wastewater operations, ensuring 24/7 service delivery.
- Company: Join the UK's largest water and wastewater company, making a real difference.
- Benefits: Competitive salary, car allowance, generous annual leave, and health benefits.
- Other info: Flexible working arrangements and excellent career growth opportunities await you.
- Why this job: Be part of a team that drives innovation in essential services for millions.
- Qualifications: Experience with SCADA systems and strong problem-solving skills required.
The predicted salary is between 62000 - 62000 £ per year.
We are looking for a highly motivated and technically skilled Waste Site SCADA Systems Engineer to join our Operational Technology (OT) Waste SCADA support team. In this role, you will support the critical systems that keep our wastewater operations running 24/7, delivering essential wastewater services to millions of customers.
You will be responsible for maintaining and supporting Thames Water's Site SCADA systems (based on platforms such as AVEVA System Platform / Wonderware, FactoryTalk View, and Iconics), ensuring their security, resilience, and availability. Your work will enable remote monitoring, control, and data insight across treatment works and pumping stations, supporting front-line operations teams and capital delivery projects.
This is an exciting opportunity to contribute to the future of Operational Technology in the UK's largest water and wastewater company, helping us reduce pollution, improve performance, and drive innovation in a business delivering life's essential service every day.
What you'll do as a Waste Site SCADA Systems Engineer
- SCADA System Support: Maintain high availability of site-based SCADA platforms (targeting 99.2% uptime or higher). Perform essential planned maintenance, including health checks, patches, and hotfixes. Deliver site SCADA system updates and upgrades, ensuring programmable OT/ICA assets remain up to date. Diagnose and resolve faults across SCADA systems, HMIs, and PLCs to restore system functionality. Complete disaster recovery planning and perform annual data of last resort backups. Implement and maintain security enhancements for Site SCADA systems. Proactively identify and mitigate risks related to system performance, integrity, and resilience.
- Emergency & Out-of-Hours Coverage: Participate in the out-of-hours support roster for SCADA fault response. Respond to and resolve high-impact incidents, using technical expertise and historical data. Escalate recurring faults and contribute to root cause analysis and long-term mitigation.
- Incident & Request Management: Respond to SCADA-related service requests (TAPS) within 15 working days. Engage with OT Fault Databases to improve service delivery and reduce reactive workload. Support OT access, alarm, and event data requests for operational and compliance needs.
- Project & Change Support: Champion the OT Change Management and Risk Assessment process. Support Capital Delivery teams with design input, commissioning support, and risk reviews. Ensure all changes to site OT systems are controlled and documented. Provide system data and insights to help projects meet operational needs and reduce risks.
- Technical Collaboration & Subject Matter Expertise: Act as a subject matter expert for site-based OT and SCADA systems in your regional area. Provide mentoring and technical guidance to ICA Technicians and other stakeholders. Collaborate closely with local Operations and OT teams to ensure system performance and reliability.
- Team Development & Continuous Improvement: Maintain documentation for disaster recovery, system configuration, and support procedures. Support knowledge sharing across the wider OT team through guides and mentoring. Identify and champion opportunities for process improvement, system upgrades, and automation.
What you should bring to the role:
- Essential Experience: Hands-on experience in maintenance or delivery of SCADA/ICA systems (e.g. AVEVA System Platform / Wonderware, FactoryTalk View, Iconics, and Allen-Bradley PLCs). Excellent interpersonal skills and the ability to work closely with operational teams. A strong passion for customer service, especially among internal technical stakeholders. Clear and effective communication skills, including the ability to explain technical issues to non-technical audiences. Proven problem-solving skills with the ability to balance technical, operational, and customer-focused decision-making.
- Essential Technical Skills & Qualifications: Recognised technical qualification in Operational Technology, ICA, or SCADA systems. In-depth experience supporting and configuring AVEVA, FactoryTalk, or Iconics SCADA platforms. Expertise in PLC-based systems, especially Allen-Bradley controllers. Knowledge of LAN and IP-based communications within OT environments. Proficiency in Microsoft Office and common IT tools for reporting and analysis.
- Desirable Experience: Ability to manage conflicting priorities and deliver both reactive and project-based work. Knowledge or prior experience within the water or wider utilities sector. Exposure to project work across planning, design, and delivery stages of ICA systems. Familiarity with regional SCADA systems and telemetry solutions.
- Desirable Technical Skills & Qualifications: Working knowledge of basic LAN network troubleshooting. Understanding of network design principles, including VLANs, subnets, and redundancy protocols such as MRP or RSTP.
What's in it for you?
- Competitive salary: Competitive salary up to £62,000 per annum.
- Car Allowance: £4,500.
- Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way.
Site SCADA Engineer (Waste) - Beckton, Greater London in Abbey Wood employer: Thames Water
Thames Water is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes generous annual leave and a robust pension scheme. With a strong commitment to employee growth and a diverse, inclusive work culture, you will have the opportunity to make a meaningful impact on essential services while enjoying flexible working arrangements in a supportive environment. Join us in our mission to protect the world of water and contribute to a sustainable future for millions of customers.
StudySmarter Expert Advice🤫
We think this is how you could land Site SCADA Engineer (Waste) - Beckton, Greater London in Abbey Wood
✨Tip Number 1
Network like a pro! Reach out to current employees at Thames Water on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your SCADA systems knowledge. Be ready to discuss specific platforms like AVEVA or FactoryTalk, and think of examples where you've solved technical issues in the past.
✨Tip Number 3
Show your passion for customer service! During interviews, highlight how your technical skills have positively impacted internal teams or customers. It’s all about demonstrating that you care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Thames Water family.
We think you need these skills to ace Site SCADA Engineer (Waste) - Beckton, Greater London in Abbey Wood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site SCADA Engineer role. Highlight your hands-on experience with SCADA/ICA systems and any relevant technical qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our mission at Thames Water. Keep it engaging and personal, so we can get to know you better.
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical challenges in the past. We love seeing candidates who can demonstrate their problem-solving abilities, especially in high-pressure situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Thames Water
✨Know Your SCADA Systems
Make sure you brush up on your knowledge of SCADA systems, especially AVEVA, FactoryTalk, and Iconics. Be ready to discuss your hands-on experience with these platforms and how you've maintained or upgraded them in the past.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved faults in SCADA systems or PLCs. Highlight your ability to balance technical issues with operational needs, as this role requires quick thinking and effective decision-making.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You'll need to demonstrate that you can communicate effectively with both technical and non-technical stakeholders, so think of scenarios where you've done this successfully.
✨Emphasise Team Collaboration
Be ready to talk about your experience working closely with operational teams. Share examples of how you've collaborated on projects or supported colleagues, as teamwork is crucial in this role.
