Wastewater Operations Specialist

Hybrid – Banbury (STW), Hybrid – Cirencester (STW) – GL7 6DA, Hybrid – Oxford STW – OX4 4YU, Hybrid – Witney (STW) – OX28 5JH

Job title Wastewater Operations Specialist Ref 40535 Division Asset Operations & Capital Delivery Location Hybrid – Banbury (STW), Hybrid – Cirencester (STW) – GL7 6DA, Hybrid – Oxford STW – OX4 4YU, Hybrid – Witney (STW) – OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering up to £47,000 per annum depending on skills and experience + a car allowance on top. Job grade B Closing date 06/08/2025

We are looking for a Wastewater Operations Specialist to join our team at Thames Water!

Location: Oxfordshire & the Cotswolds – full UK driving licence and business-use insurance required
Hours: 36 hours per week (Monday to Friday) + participation in an out-of-hours call-out rota
Salary: Up to £47,000 per annum, depending on experience + car allowance + excellent benefits

The Operations Specialist position draws on those with demonstrable site experience, technical insight and a clear understanding of our permit requirements to help tackle issues up front.

In a proactive role, you would be the ‘first responder’ to any risks which could turn into a pollution or permit breach risk. You would support our Operations teams by cost-effectively providing practical solutions.

Supporting the Process Specialists in our team, you will aid with on-site analysis, sampling, coaching and investigations, providing colleagues with critical data. Our team draws on a breadth of different technical backgrounds to deliver a powerful service to our Operations teams, and this role is ideal for those who really understand how sewage treatment works.

What you’ll be doing as a Wastewater Operations Specialist

• Proactively fault find, intervene and prevent pollution risks on site, whilst optimising our processes to reduce costs.
• Use data and sampling to investigate issues and support capital project delivery, and communicate these to wider teams.
• Support with pollution investigations and attend any operational events.
• Attending regulatory compliance review meetings, owning actions and attending sites to rapidly deliver and make a difference.
• Act as a point of respected technical excellence, including new wastewater technologies, and communicate these to wider teams.

What should you bring to the role?

• Significant operational experience with a sound understanding of process science.
• Experience working on-site at a sewage treatment works is highly desirable.
• Clear understanding of permitting and all regulatory obligations.
• Experience in process improvements, making recommendations to teams and supporting with the roll out of innovative ideas.
• Excellent time management skills and use of IT systems to extract data and understand process trends.

What’s in it for you?

• Competitive salary up to £47,000 per annum, depending on skills and experience.
• Annual Leave – 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Car Allowance to support travel across the different sites.
• Generous Pension Scheme through AON.
• Personal Medical Assessments: Available annually to all employees.
• Benefits on Tap: Access to discounts, cashback, and instant vouchers.
• Generous Paternity Leave: 4 weeks paid, plus an optional 2 weeks unpaid.
• Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay.
• Performance Development: Ongoing reviews to support your growth and success.
• Wider Benefits Scheme: Includes a benefits hub offering savings, wellbeing support, and exclusive offers.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

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