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- Tasks: Investigate trade effluent discharges and create action plans to ensure compliance.
- Company: Join the UK's largest water and wastewater company with a commitment to sustainability.
- Benefits: Competitive salary, generous holiday, pension scheme, and health benefits.
- Why this job: Make a real difference in environmental protection while enjoying a dynamic work environment.
- Qualifications: Confident communicator with customer-facing experience and a full UK driving licence.
- Other info: Flexible working arrangements and a diverse, inclusive workplace culture.
The predicted salary is between 32000 - 44000 £ per year.
Job title: Trade Effluent Investigation Technologist Ref 42735
Division: Asset Operations & Capital Delivery
Location: Hybrid – Clearwater Court – RG1 8DB
Contract type: Permanent Full/Part-time: Full-time
Salary: This role will be paid from £32,000 to £44,000 depending on skills and experience.
Job grade: B
Closing date: 16/10/2025
You’ll build relationships, address problems on site and step in when things go wrong — whether that’s creating action plans or gathering evidence for enforcement. It’s a hands-on role where every day is different and your work really matters.
What you’ll be doing as a Trade Effluent Investigation Technologist
- Visiting business customer sites to investigate trade effluent discharges and agree on action plans (driving licence essential).
- Encouraging customers to return to compliance — and if not, gathering evidence to support enforcement or prosecution.
- Working with our operations teams on pollution incidents, such as blockages or unusual substances entering treatment works.
- Occasionally raising trade effluent charges for non-compliance.
- Building strong working relationships with customers, colleagues, and legal teams.
- Preparing clear records and reports that stand up to scrutiny.
What you should bring to the role
We know this is quite a unique role, so we don’t expect you to tick every box. If you’re motivated to learn, we would love to hear from you.
- Confident communicator with experience in a customer-facing role.
- Full UK driving licence and access to a suitable vehicle.
- Good IT skills (MS Office) and strong attention to detail.
- Able to think logically, follow regulations, and keep accurate records.
- Understanding of wastewater or environmental processes.
- Regulatory background (e.g. auditing, enforcement, police).
- Knowledge of basic chemistry or lab work.
- Experience using Salesforce or similar CRM tools.
What’s in it for you?
- Competitive salary £32,000 – £44,000 depending on experience.
- 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays).
- Performance-related pay plan up to 10% of salary.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.
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Trade Effluent Investigation Technologist employer: Thames Water Utilities Limited
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Effluent Investigation Technologist
✨Tip Number 1
Get to know the company inside out! Research Thames Water, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to trade effluent and environmental processes. Think about real-life examples from your experience that demonstrate your problem-solving skills and customer-facing abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit for the job.
We think you need these skills to ace Trade Effluent Investigation Technologist
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the role of Trade Effluent Investigation Technologist. Share why you’re excited about working with customers and tackling environmental challenges. A bit of personality goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles or any regulatory background. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements.
Be Clear and Concise: In your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that are easy to read and understand, so keep it neat and tidy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of wastewater and environmental processes. Familiarise yourself with relevant regulations and compliance standards, as you'll need to demonstrate your understanding during the interview.
✨Show Off Your Communication Skills
Since this role involves building relationships with customers and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially in customer-facing situations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling non-compliance or pollution incidents. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and logical thinking.
✨Highlight Your Tech Savvy
With good IT skills being essential, be prepared to discuss your experience with MS Office and any CRM tools like Salesforce. Bring examples of how you've used technology to improve processes or maintain accurate records in past roles.