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- Tasks: Investigate trade effluent discharges and create action plans to ensure compliance.
- Company: Join the UK's largest water and wastewater company with a commitment to sustainability.
- Benefits: Competitive salary, generous holiday, performance pay, and health benefits.
- Why this job: Make a real impact on environmental issues while building strong relationships.
- Qualifications: Confident communicator with customer-facing experience and a full UK driving licence.
- Other info: Dynamic role with opportunities for growth in a diverse and inclusive workplace.
The predicted salary is between 28000 - 44000 £ per year.
Job title: Trade Effluent Investigation Technologist Ref 42734. Division: Asset Operations & Capital Delivery. Location: Hybrid – Rye Meads (STW), Rye Meads Sewage Works – SG12 8JY. Contract type: Permanent Full/Part-time: Full-time. Salary: Competitive salary £32,000 – £44,000 depending on experience. Job grade: B.
You’ll build relationships, address problems on site and step in when things go wrong — whether that’s creating action plans or gathering evidence for enforcement. It’s a hands-on role where every day is different and your work really matters.
What you’ll be doing as a Trade Effluent Investigation Technologist
- Visiting business customer sites to investigate trade effluent discharges and agree on action plans (driving licence essential).
- Encouraging customers to return to compliance — and if not, gathering evidence to support enforcement or prosecution.
- Working with our operations teams on pollution incidents, such as blockages or unusual substances entering treatment works.
- Occasionally raising trade effluent charges for non-compliance.
- Building strong working relationships with customers, colleagues, and legal teams.
- Preparing clear records and reports that stand up to scrutiny.
Base Location: Thames Valley/Home Counties & North/South London
What you should bring to the role
We know this is quite a unique role, so we don’t expect you to tick every box. If you’re motivated to learn, we would love to hear from you.
- Confident communicator with experience in a customer-facing role.
- Full UK driving licence and access to a suitable vehicle.
- Good IT skills (MS Office) and strong attention to detail.
- Able to think logically, follow regulations, and keep accurate records.
- Understanding of wastewater or environmental processes.
- Regulatory background (e.g. auditing, enforcement, police).
- Knowledge of basic chemistry or lab work.
- Experience using Salesforce or similar CRM tools.
What’s in it for you?
- Competitive salary £32,000 – £44,000 depending on experience
- 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Performance-related pay plan up to 10% of salary.
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know.
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Trade Effluent Investigation Technologist employer: Thames Water Utilities Limited
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Effluent Investigation Technologist
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills. As a Trade Effluent Investigation Technologist, you'll need to build relationships and explain complex issues clearly. Try role-playing with a friend or family member to get comfortable with your pitch.
✨Tip Number 3
Be ready to share examples from your past experiences. Think of situations where you’ve tackled problems or worked with customers. This will help you demonstrate your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website to make sure your application gets the attention it deserves!
We think you need these skills to ace Trade Effluent Investigation Technologist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trade Effluent Investigation Technologist role. Highlight your relevant experience, especially in customer-facing roles and any knowledge of wastewater processes. We want to see how you fit into our unique team!
Show Off Your Communication Skills: Since this role involves building relationships and addressing problems on site, it’s crucial to demonstrate your communication skills. Use examples from your past experiences where you’ve successfully interacted with customers or colleagues. Let us know how you can make a difference!
Be Detail-Oriented: Attention to detail is key in this role, especially when preparing records and reports. Make sure your application is free from typos and clearly structured. We appreciate candidates who take the time to present their information neatly and accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company culture there!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of wastewater and environmental processes. Familiarise yourself with relevant regulations and compliance standards, as you'll need to demonstrate your understanding during the interview.
✨Show Off Your Communication Skills
Since this role involves building relationships with customers and colleagues, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially in customer-facing situations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling non-compliance or pollution incidents. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and logical thinking.
✨Highlight Your Tech Savvy
With good IT skills being essential, be prepared to discuss your experience with MS Office and any CRM tools like Salesforce. Bring examples of how you've used technology to improve processes or maintain accurate records in past roles.