Customer Experience Training Expert | Elevate Agent Performance in Swindon

Customer Experience Training Expert | Elevate Agent Performance in Swindon

Swindon Full-Time 50000 - 50000 £ / year (est.) No working from home possible
Thames Water Utilities Limited

At a Glance

  • Tasks: Design and deliver engaging training solutions to enhance customer service skills.
  • Company: Thames Water Utilities Limited, a leader in customer experience.
  • Benefits: Competitive salary up to £50,000, generous leave, and pension scheme.
  • Other info: Join a dynamic team focused on elevating agent performance.
  • Why this job: Make a real difference in customer service while developing your training expertise.
  • Qualifications: Experience in learning and development with strong communication skills.

The predicted salary is between 50000 - 50000 £ per year.

Thames Water Utilities Limited is seeking a passionate Learning and Development Specialist in Swindon to design and deliver high-quality learning solutions. This role is crucial for developing colleagues to ensure excellent customer service in a fast-paced contact centre.

The ideal candidate will have strong expertise in learning and development, excellent communication skills, and experience in customer-led environments.

Benefits include a competitive salary up to £50,000, generous annual leave, and a pension scheme.

Customer Experience Training Expert | Elevate Agent Performance in Swindon employer: Thames Water Utilities Limited

Thames Water Utilities Limited is an exceptional employer that prioritises the growth and development of its employees, particularly in the role of Customer Experience Training Expert. Located in Swindon, the company fosters a collaborative work culture where innovative learning solutions are encouraged, offering competitive salaries, generous annual leave, and a robust pension scheme to ensure a rewarding career path for all team members.

Thames Water Utilities Limited

Contact Details:

Thames Water Utilities Limited Recruitment Team

We think you need these skills to ace Customer Experience Training Expert | Elevate Agent Performance in Swindon

Learning and Development Expertise
Communication Skills
Customer Service Skills
Training Design
Training Delivery
Fast-Paced Environment Adaptability
Stakeholder Engagement