Thames Water is seeking a friendly and organised Complaints Advisor to support customers by investigating and resolving written complaints and enquiries, keeping them updated throughout the process.
This role will cover permanent and fixed-term contracts, including a 12-month fixed-term/secondment option. You will own a varied caseload, work with teams across the business, and write clear, professional responses to customers.
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Complaints & Customer Experience Advisor (Flexible) in Swindon employer: Thames Water Utilities Limited
Thames Water Utilities Limited is an exceptional employer, offering a dynamic work environment in the Thames Valley region where you can make a real difference in public health. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside a supportive team culture that values collaboration and innovation. Our flexible shift patterns and focus on community impact make this role not only rewarding but also uniquely fulfilling.
Contact Details:
Thames Water Utilities Limited Recruitment Team
