At a Glance
- Tasks: Lead and inspire a team to drive data insights and capacity planning.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous leave, and health perks.
- Other info: Great career growth opportunities in a supportive workplace.
- Why this job: Make a real impact in a dynamic environment while shaping strategic direction.
- Qualifications: Strong leadership skills and experience in data-heavy environments are essential.
The predicted salary is between 68060 - 75000 € per year.
Division: Asset Operations & Capital Delivery.
Location: Hybrid – Kemble Court, RG2 6AD.
Contract type: Permanent Full-time.
Hours: 36 hours per week, Monday to Friday.
Salary: £68,060 – £75,000 per annum (depending on skills and experience).
Closing date: 02/06/2026.
Internal title: Operations Data & Insight Mgr.
Responsibilities
- Lead, manage and coach a team of around 20 people, managers and analysts including performance management, task leadership and talent/career progression.
- Steer appropriate prioritisation of work and align strategic direction with the needs of the business.
- Embed the team and its ways of working into the business as usual environment.
- Drive demand & capacity planning and data insight teams as a central hub / centre of excellence.
- Shape and drive the functional strategy, directly influencing any changes required to achieve this.
- Coordinate and communicate the forecasting and capacity planning model.
- Be a leading contributor in the financial annual budget cycles.
- Liaise with field and office teams to ensure data is accurate, we are resourced and in control of our expected volumes to achieve business targets.
- Accountability for data integrity across the centralised service centre.
Qualifications and Experience
- Significant team leadership and people management skills and experience.
- Experience in a data‑heavy environment, familiar with data terminology and equipped with problem‑solving and logical thinking.
- Experience working in a similar asset and operations‑driven environment such as utilities or large‑scale engineering.
- Experience in operational or customer planning, capacity planning, or data and insight is a big plus.
- Ability to manage own workload and take a proactive approach.
- Highly analytical and confident using data to spot options, make recommendations, and develop others.
- Resilience and ability to build credibility quickly.
- Comfortable working with senior leaders and influencing decisions.
- Experience in the water industry would be great, but suitability from similar sectors such as utilities, telecoms, or manufacturing is also welcomed.
Benefits
- Competitive salary between £68,060 & £75,000 per annum (depending on skills and experience).
- Annual leave – 26 days holiday per year increasing to 30 with length of service (plus bank holidays).
- Car allowance of £5,800 per annum.
- Performance‑related pay plan linked to company performance measures and targets.
- Generous pension scheme through AON.
- Private medical health care.
- Range of benefits to support health, wellbeing and finances: annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.
EEO Statement
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments – whether that’s extra time, accessible formats or anything else – just let us know, we’re here to help and support.
Senior Manager, Below Ground Data, Capacity & Insight employer: Thames Water Utilities Limited
As a Senior Manager at our Kemble Court location, you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. With competitive salaries, generous annual leave, and a comprehensive benefits package including private healthcare and a robust pension scheme, we are committed to supporting your well-being and career progression. Join us to lead a talented team in driving data insights and operational excellence within the utilities sector, where your contributions will directly impact our strategic goals.
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Below Ground Data, Capacity & Insight
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in data and operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to data and capacity planning, and think of examples from your experience that align with their needs. We want you to shine!
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've managed teams and driven strategic initiatives in previous roles. We love hearing about your successes and how you can bring that to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining us at StudySmarter.
We think you need these skills to ace Senior Manager, Below Ground Data, Capacity & Insight
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Manager role. Highlight your leadership experience and any data-heavy projects you've managed. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in team management and data insight that relate to our job description.
Showcase Your Analytical Skills:Since this role is all about data, don’t forget to showcase your analytical skills. Mention any tools or methodologies you’ve used to drive insights and decision-making in previous roles. We love a data-driven approach!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best support from us during your application journey!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Data Inside Out
As a Senior Manager in Below Ground Data, you'll need to demonstrate your expertise in data management. Brush up on key data terminology and be ready to discuss how you've used data to drive insights and decision-making in previous roles.
✨Showcase Your Leadership Skills
You'll be leading a team of around 20 people, so it's crucial to highlight your team management experience. Prepare examples of how you've coached and developed team members, managed performance, and aligned team goals with business objectives.
✨Understand the Business Context
Familiarise yourself with the company's operations and how the data team fits into the larger picture. Be prepared to discuss how you would steer prioritisation of work and align the team's strategic direction with the needs of the business.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and analytical skills. Think of specific scenarios where you've successfully tackled challenges in capacity planning or data integrity, and be ready to explain your thought process and outcomes.