Senior Transformation Lead: Salesforce & Customer Platform in Reading

Senior Transformation Lead: Salesforce & Customer Platform in Reading

Reading Full-Time On-site
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Thames Water is seeking a Business Transformation Lead to drive the Developer Services digital transformation. You will own the end-to-end programme, migrate from SAP to Salesforce, and launch a new customer portal while redesigning key processes and services.

You will lead cross-functional teams, shape delivery priorities, and ensure measurable benefits. A strong background in Salesforce and regulated environments is essential, with a focus on customer experience and governance.

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Senior Transformation Lead: Salesforce & Customer Platform in Reading employer: Thames Water Utilities Limited

Thames Water Utilities Limited is an exceptional employer, offering a dynamic work environment in the Thames Valley region where you can make a real difference in public health. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside a supportive team culture that values collaboration and innovation. Our flexible shift patterns and focus on community impact make this role not only rewarding but also uniquely fulfilling.

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Contact Details:

Thames Water Utilities Limited Recruitment Team