Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage billing cases and handle customer complaints in a dynamic team.
- Company: Leading water company in the UK with a focus on customer service.
- Benefits: Starting salary of £26,700, generous benefits, and development opportunities.
- Other info: Hybrid role based in Reading with great career growth potential.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Exceptional customer service skills and proficiency in Microsoft Office.
The predicted salary is between 26700 - 37400 £ per year.
A leading water company in the UK is seeking a motivated Revenue & Billing Associate to join their Wholesale Market Services team. This role involves managing billing cases, handling customer complaints, and contributing to service targets.
The ideal candidate will have exceptional customer service skills and proficiency in Microsoft Office applications. This is a hybrid position based in Reading with a starting salary of £26,700 per annum, generous benefits, and opportunities for development.
Revenue & Billing Specialist – Hybrid in Reading employer: Thames Water Utilities Limited
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue & Billing Specialist – Hybrid in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and billing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled customer complaints or improved processes in previous roles. This will demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Revenue & Billing Specialist – Hybrid in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in billing or finance. We want to see how you can contribute to our Wholesale Market Services team!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Revenue & Billing Specialist role. Share specific examples of how you've handled customer complaints or managed billing cases in the past.
Show Off Your Microsoft Office Skills: Since proficiency in Microsoft Office is key, don’t forget to mention any relevant software experience. If you’ve used Excel for data management or Word for reports, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Reading!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Numbers
As a Revenue & Billing Specialist, you'll be dealing with figures daily. Brush up on your numerical skills and be prepared to discuss how you've managed billing cases in the past. Highlight any specific software or tools you've used to streamline processes.
✨Customer Service is Key
This role requires exceptional customer service skills. Think of examples where you've successfully handled customer complaints or resolved issues. Be ready to demonstrate your ability to empathise and communicate effectively with customers.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is a must for this position. Make sure you can confidently discuss your experience with Excel, Word, and any other relevant applications. Consider preparing a few examples of how you've used these tools to improve efficiency in previous roles.
✨Show Your Motivation for the Role
The company is looking for motivated individuals. Be prepared to explain why you're interested in this position and how it aligns with your career goals. Show enthusiasm for the water industry and the impact of your work on customer satisfaction.